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Jackson resident tries to fill communication gap over boil water notices

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After years of Jacksonians feeling out of the loop about whether they were under a boil water notice, one resident has started a new text service to try to better inform those affected.

Amit Patel, a consultant with a background in aerospace, moved to Jackson from Los Angeles four years ago. He soon encountered the alerts that are familiar to everyone in the city: boil water notices. Patel said he grew up in South Africa where he became familiar with similar infrastructure issues, and got used to the frequent water disruptions in Jackson. But what stood out to him, he said, was the lack of official communication.

“It was always odd to me that it was hard to find out when there was a boil water notice,” Patel said, adding that he’d usually find out about the notices through word of mouth. “I’ve never actually gotten an email, a physical notice. Maybe we got something in the mail, I can’t remember. But the timing of it would be such that the notice might even be over by the time we got notified.”

Patel, who recently left a Silicon Valley-based tech job, said he came up with the idea for a text service for Jackson’s boil water notices while having drinks with friends, before realizing that it might be something people want.

The service, he explained, compiles boil notices for Jackson that appear on the website for the Mississippi State Department of Health, which regulates drinking water in the state. People who are signed up then get a text message saying when the notice was issued, for which streets, and a link to the MSDH posting. To get notices, residents can text “join” to 833-366-2498, or visit his website for more information.

Patel said that 150 people signed up for the tool in the first three days after launching it.

Such notices have become extremely common for Jackson — which has issued over 400 of them since 2020 alone — and officials attribute them to the city’s aging, undersized water lines, which are susceptible to weather changes and soil movement.

Boil water notices alone don’t signify that the drinking water is unsafe. But because reduced pressure after a water line bursts can allow contamination, health officials recommend as a precaution to boil water for at least a minute before consuming, or being used to brush teeth or make baby formula. Full instructions for what to do during a notice are on the MSDH website.

JXN Water, which has been in charge of the system for the last year, issues the notices on its website as well as with notifications on Nextdoor, a neighborhood networking website.

Last Thursday, the company issued a boil water notice for 20 homes just south of Lake Hico. Some of the residents became aware there were issues when a crew arrived on Friday morning to make an emergency repair and, without notice, shut off their water. While the water came back on that same morning, residents told Mississippi Today they were unaware they were under a boil water notice.

“I didn’t know nothing about a boil water notice,” said Robert Moore, adding that he’s usually out of the loop when those notices are issued.

When asked about notifying residents, JXN Water Communications Manager Ameerah Palacios said that the company’s current system goes “above and beyond the standard protocol for Jackson.” Both Moore and Patel said that the lack of communication goes back to before JXN Water took over.

According to MSDH guidelines, if a boil notice is issued to only “a few” residents, the system should “notify (customers) by personal contact, door-hangers, or notes taped to their doors.” If it affects a large number of residents, it says to also alert local media.

Patel said that he’s grateful for the work JXN Water has been doing and that he hopes he can collaborate with them, adding that there’s room for improvement in the way the company notifies residents.

“I think that’s one flaw with the system,” he said. “If you don’t have a Nextdoor account, how do you get that information?”

Palacios declined to comment on Patel’s new service.

Other residents and local advocates raised similar concerns to U.S. District Judge Henry Wingate, who is overseeing the role of JXN Water, back in September. In court filings, both Brooke Floyd and Danyelle Holmes — with the People’s Advocacy Institute and the Mississippi Poor People’s Campaign, respectively — wrote that Jackson residents were often unaware that their homes were under boil water notice.

“(Our) work to notify residents of boil water notices is necessary because the local, state, or federal government entities involved in the water crisis have not been providing consistent, adequate notice to residents,” Holmes wrote.

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

Mississippi Today

After 30 years in prison, Mississippi woman dies from cancer she says was preventable

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mississippitoday.org – mississippitoday.org – 2025-08-04 17:37:00


Susie Balfour, who spent over 30 years in Mississippi prison, died in 2025 from terminal breast cancer she claimed was preventable. Diagnosed just two weeks before her release in 2021, she alleged prison medical providers failed to follow up on recommended screenings. Balfour’s 2024 lawsuit accused contracted health firms of neglect and cited inmates’ exposure to cancer-linked industrial chemicals during prison work. Her case inspired bipartisan legislation requiring protective gear for inmate workers, though it stalled in the Senate. Advocates say her death highlights systemic prison healthcare failures and the exploitation of incarcerated labor, sparking ongoing calls for reform.

Susie Balfour, diagnosed with terminal breast cancer two weeks before her release from prison, has died from the disease she alleged past and present prison health care providers failed to catch until it was too late. 

The 64-year-old left the Central Mississippi Correctional Facility in December 2021 after more than 30 years of incarceration. She died on Friday, a representative for her family confirmed.   

Balfour is survived by family members and friends. News of her passing has led to an outpouring of condolences of support shared online from community members, including some she met in prison. 

Instead of getting the chance to rebuild her life, Balfour was released with a death sentence, said Pauline Rogers, executive director of the RECH Foundation.

“Susie didn’t just survive prison, she came out fighting,” Rogers said in a statement. “She spent her final years demanding justice, not just for herself, but for the women still inside. She knew her time was limited, but her courage was limitless.”

Last year, Balfour filed a federal lawsuit against three private medical contractors for the prison system, alleging medical neglect. The lawsuit highlighted how she and other incarcerated women came into contact with raw industrial chemicals during cleaning duty. Some of the chemicals have been linked to an increased risk of cancer in some studies.  

The companies contracted to provide health care to prisoners at the facility over the course of Balfour’s sentence — Wexford Health Sources, Centurion Health and VitalCore, the current medical provider — delayed or failed to schedule follow-up cancer screenings for Balfour even though they had been recommended by prison physicians, the lawsuit says.

“I just want everybody to be held accountable,” Balfour said of her lawsuit. “ … and I just want justice for myself and other ladies and men in there who are dealing with the same situation I am dealing with.”

Rep. Becky Currie, who chairs the House Corrections Committee, spoke to Balfour last week, just days before her death. Until the very end, Balfour was focused on ensuring her story would outlive her, that it would drive reforms protecting others from suffering the same fate, Currie said.  

“She wanted to talk to me on her deathbed. She could hardly speak, but she wanted to make sure nobody goes through what she went through,” Currie said. “I told her she would be in a better place soon, and I told her I would do my best to make sure nobody else goes through this.”

During Mississippi’s 2025 legislative session, Balfour’s story inspired Rep. Justis Gibbs, a Democrat from Jackson, to introduce legislation requiring state prisons to provide inmates on work assignments with protective gear. 

Gibbs said over 10 other Mississippi inmates have come down with cancer or become seriously ill after they were exposed to chemicals while on work assignments. In a statement on Monday, Gibbs said the bill was a critical step toward showing that Mississippi does not tolerate human rights abuses.

“It is sad to hear of multiple incarcerated individuals passing away this summer due to continued exposure of harsh chemicals,” Gibbs said. “We worked very hard last session to get this bill past the finish line. I am appreciative of Speaker Jason White and the House Corrections Committee for understanding how vital this bill is and passing it out of committee. Every one of my house colleagues voted yes. We cannot allow politics between chambers on unrelated matters to stop the passage of good common-sense legislation.”

The bill passed the House in a bipartisan vote before dying in the Senate. Currie told Mississippi Today on Monday that she plans on marshalling the bill through the House again next session. 

Currie, a Republican from Brookhaven, said Balfour’s case shows that prison medical contractors don’t have strong enough incentives to offer preventive care or treat illnesses like cancer.  

In response to an ongoing Mississippi Today investigation into prison health care and in comments on the House floor, Currie has said prisoners are sometimes denied life saving treatments. A high-ranking former corrections official also came forward and told the news outlet that Mississippi’s prison system is rife with medical neglect and mismanagement. 

Mississippi Today also obtained text messages between current and former corrections department officials showing that the same year the state agreed to pay VitalCore $100 million in taxpayer funds to provide healthcare to people incarcerated in Mississippi prisons, a top official at the Department remarked that the company “sucks.”

Balfour was first convicted of murdering a police officer during a robbery in north Mississippi, and she was sentenced to death. The Mississippi Supreme Court reversed the conviction in 1992, finding that her constitutional rights were violated in trial. She reached a plea agreement for a lesser charge, her attorney said. 

As of Monday, the lawsuit remains active, according to court records. Late last year Balfour’s attorneys asked for her to be able to give a deposition with the intent of preserving her testimony. She was scheduled to give one in Southaven in March. 

Rogers said Balfour’s death is a tragic reminder of systemic failures in the prison system where routine medical care is denied, their labor is exploited and too many who are released die from conditions that went untreated while they were in state custody. 

Her legacy is one RECH Foundation will honor by continuing to fight for justice, dignity and systemic reform, said Rogers, who was formerly incarcerated herself. 

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post After 30 years in prison, Mississippi woman dies from cancer she says was preventable appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

This article presents a critical view of the Mississippi prison health care system, highlighting systemic failures and medical neglect that led to the death of a formerly incarcerated woman. The tone and framing focus on social justice issues, prisoner rights, and the need for government accountability and reform, which align with Center-Left values emphasizing government responsibility for vulnerable populations. While the article is largely investigative and fact-based, its emphasis on advocacy for reform, criticism of privatized prison health contractors, and highlighting bipartisan legislative efforts suggest a Center-Left leaning perspective rather than neutral reporting.

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Mississippi Today

FBI concocted a bribery scheme that wasn’t, ex-interim Hinds sheriff says in appeal

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mississippitoday.org – @MSTODAYnews – 2025-08-04 13:16:00


Former interim Hinds County sheriff Marshand Crisler is appealing his 2021 bribery and ammunition convictions, arguing the FBI entrapped him by exploiting his prior relationship with donor Tonarri Moore. Crisler’s attorney contends that without Moore’s requests, there was no quid pro quo and thus no bribery. Moore, who became an informant to avoid prosecution for guns and drugs, recorded meetings where he gave Crisler $9,500 in exchange for favors like moving a cousin in jail and job placement. Crisler maintains accepting campaign donations is normal political activity, not bribery without explicit promises of official acts. The appeal asks the 5th Circuit to overturn his conviction.

Former interim Hinds County sheriff Marshand Crisler is appealing bribery and ammunition charges stemming from his 2021 campaign, arguing that the federal government played on his relationship with a former supporter to entrap him. 

Crisler had asked Tonarri Moore, who donated to past campaigns, for a financial contribution for the sheriff’s race. Moore said he would donate if Crisler helped with several requests. Without the previous relationship, Crisler would not have acted, his attorney argues, and Crisler had no reason to believe he was being bribed. 

“The government, having concocted a bribery scheme to entrap Crisler, then had to contrive a corresponding quid pro quo to support the scenario with which to entrap him,” attorney John Holliman wrote in a Saturday appellant brief. 

Crisler is asking the U.S. 5th Circuit Court of Appeals to reverse his conviction and render its own rulings on both counts. 

He was convicted in federal court in November after a three-day trial and sentenced earlier this year to 2 ½ years in prison. Crisler is serving time in FCI Beckley in West Virginia. 

The day before Crisler reached out to Moore to ask for support for his campaign for sheriff, Drug and Enforcement Administration agents raided Moore’s home and found guns and drugs. An FBI agent called to the scene looked through Moore’s phone and saw Crisler had called. 

According to the appellant brief, the agent asked Moore what Crisler would do if offered money, and if Moore was bribing him. Moore said he wasn’t bribing Crisler, and the agent asked if Moore would do it. 

At that time, there weren’t reasonable grounds to start a bribery investigation into Crisler, his attorney argues, nor was there reason to believe he was seeking a bribe. 

Moore agreed to become an informant for the FBI, in exchange for the government not prosecuting him for the guns and drugs. 

The FBI fitted him with a wire to record Crisler during meetings, which began that day. The meetings included one inside Moore’s night club and a cigarette lounge in Jackson. Agents provided Moore with the $9,500 he gave to Crisler between September and November 2021.

Crisler’s 2023 indictment came as he campaigned again for sheriff and months before the primary election. He remained in the race and lost to the incumbent who he faced in 2021. 

At trial, the government argued the exchange of money were attempts to bribe because Moore made several requests of Crisler: to move his cousin to a different part of the Hinds County Detention Center, to get him a job in the sheriff’s office and for Crisler to let Moore know if law enforcement was looking into his activities. 

In closing arguments, Assistant U.S. Attorney Charles Kirkham pointed to examples of quid pro quo in recordings, including one where Moore said to Crisler, “You scratch my back, I scratch yours” and Crisler replied “Hello!” in a tone that the government saw as agreement. 

The appellant’s brief argues that without Moore’s requests, the government lacked a way to show quid pro quo, a requirement of bribery charge: that Crisler committed or agreed to commit an official act in exchange for funds. 

Moore also asked Crisler to give him bullets despite being a convicted felon, which is prohibited under federal law. The brief notes how the government directed Moore to come up with a story for needing the bullets and to ask Crisler to give them to him.

In response, Crisler told Moore he could buy bullets at several sporting goods stores. Moore said they ran out, and eventually Crisler gave him bullets. 

Crisler also argues that the government prosecuted routine political behavior. Specifically, accepting campaign donations is not illegal, and can not constitute bribery unless there is an explicit promise to perform or not perform an official act in exchange for money. 

“Our political system relies on interactions between citizens and politicians with requests being made for this or that which is within the power of the elected official to do,” the brief states. “This does not constitute a bribery scheme. It is the normal working of our political system.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post FBI concocted a bribery scheme that wasn’t, ex-interim Hinds sheriff says in appeal appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Right

The article presents the legal appeal of former interim Hinds County sheriff Marshand Crisler with a focus on his argument that the FBI orchestrated an entrapment scheme. The language is largely factual and centers on the defense’s claims and legal standards for bribery, emphasizing normal political behavior versus illegal conduct. While the article reports on the government’s position, it gives significant space to Crisler’s defense and critiques of federal prosecution tactics. This framing, highlighting skepticism toward federal law enforcement and emphasizing the defense perspective, suggests a slight center-right leaning, reflecting a cautious stance on government overreach without overt ideological language.

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Mississippi Today

Political stumping mild at Neshoba County Fair

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mississippitoday.org – @GeoffPender – 2025-08-04 06:30:00

Mississippi Today’s politics team recaps the 2025 Neshoba County Fair. This year’s political speaking lacked some of the fire and brimstone of big election years, but state leaders laid out some major policy plans sure to dominate debate in the next legislative session.

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Political stumping mild at Neshoba County Fair appeared first on mississippitoday.org

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