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The new FAFSA was supposed to be easier to use. Technical glitches have made it anything but.

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Tayler Monts wasted no time filling out her financial aid form for college. The senior at KIPP High School in Camden, New Jersey, plans to be the first person in her family to pursue a higher education. She got started on the latest Free Application for Federal Student Aid (FAFSA) shortly after its Dec. 30 online debut. 

But she was confused by a question on the form, phrased as a double negative, she said. “I couldn’t go back in to fix it, even though on the website it says that I should theoretically be able to edit it.” She’s tried calling the Federal Student Aid hotline for help to no avail. “The lines are busy, so I’ve never gotten through.”

The new and shorter FAFSA was supposed to be easier to use. In fact, nearly 4 million people have submitted the 2024-’25 form since it became available, according to Secretary of Education Miguel Cardona. “And many are getting through those forms in record time,” he said Feb. 12 during a press call. For others, the opposite is true. Technical issues have prevented families from revising, completing or submitting the application. Students whose parents lack Social Security numbers are a key group of applicants unable to finish the form because of a system glitch. 

A $1.8 billion error in the formula that specifies how much aid students get also caused confusion because it didn’t account for inflation. This led to some students who qualify for financial assistance reportedly being told they did not. The Department of Education has since fixed that problem, but other hiccups remain, leading to fears that colleges won’t be able to process families’ financial data until shortly before the May 1 deadline students generally have to commit to a college. The snafus could see students choosing colleges without knowing the financial assistance they might receive or putting off college because they refuse to take that risk or have lost patience with the process entirely, experts contend.

“It’s a huge problem,” said Wil Del Pilar, senior vice president of the Education Trust, which advocates for students, especially those of color or with low incomes, to achieve academic excellence. “It’s going to create equity issues, especially for those students who are the most dependent on financial aid, and we know that low-income students and students of color depend more on financial aid to finance their college education. If you don’t know before you have to make a deposit to an institution if you’re going to have enough aid to go, why would you do that? I’m concerned that it’s going to significantly impact the college-going decisions that students are making.”

Each year, roughly 17 million students use the FAFSA — most of whom are young women. During the 2021-’22 cycle, just over 11 million women students applied for aid using the form, compared with about 6.5 million men. Del Pilar fears that vulnerable students might decide to take a year off from college because of FAFSA difficulties, noting that many who paused their higher education when the COVID-19 pandemic began never returned. He doesn’t want to see a repeat of that trend.

Del Pilar, also a former financial aid counselor at Loyola Marymount University, said colleges can’t even begin putting a student’s financial aid award letter together until they receive the applicant’s financial data from the federal government. Colleges, he added, are desperately waiting to get that information, as are scholarship organizations such as Native Forward Scholars Fund.

“One of the main documents we use to verify [student] need is the FAFSA form,” said Angelique Albert, CEO of Native Forward, which provides scholarships to Native American students. “That will show any awards that they’ve gotten from the federal government. It will show the expected family contributions, and then it will show what is left for them to be able to go to college. So what is their unmet need to go to that particular school — we fund based on that document.”

Errors on the FAFSA or processing delays may restrict the scale of the scholarship a student receives from Native Forward, Albert said. There’s also the matter of the tremendous mental health strain put on students whose futures are often riding on these financial aid outcomes.

These students “feel a lot of anxiety,” explained Destiny Bingham, a counselor at KIPP High School in Camden with a caseload of 75 students applying for college, including Monts. “‘What’s going to happen with my future?’” Bingham said they ask.And I have those concerns, too, because I’ve been working with these students for four years now. We’ve been having these conversations for a long time, and it just looks like the students who are most in need of these resources, who are the reason that FAFSA exists, are unable to benefit from it.”

Monts, who wants to study computer engineering and enroll in a technical college, said she’s contemplating attending two schools. One is better than the other, she said, but she won’t be able to make a decision until the colleges present her with financial aid award letters based on her FAFSA.

“I want to go to the better school, but the better school is more expensive,” Monts said. “Not knowing how much FAFSA is willing to give me kind of affects that because I don’t want to be in debt for the rest of my life.”

In response to the mounting criticisms about the FAFSA rollout, Department of Education officials announced both this week and last that it is taking steps to ensure colleges obtain and process student financial data as soon as possible. Those steps include the launch of the FAFSA College Support Strategy whereby the agency is deploying federal personnel to support high-needs institutions such as tribal colleges and historically Black colleges and universities.

“We’re setting up a concierge service,” Cardona said Monday. “We’re allocating $50 million in funding for technical assistance and support, and we’re releasing tools to help institutions by February 16. We will be releasing test versions of student records so that every college can make sure their systems are ready.”

To speed up the financial aid application process, the Department of Education announced Feb. 13 that an IRS data exchange will allow it to obtain families’ income information from tax records. This will eliminate the need for families to hand over sensitive documentation that requires verification, and the move may especially benefit applicants with undocumented immigrant parents who don’t have Social Security numbers or want to avoid submitting information that would reveal their immigration status. Annually, undocumented immigrants pay an estimated $12 billion in taxes

Despite steps to make the FAFSA process “less cumbersome for families,” as Cardona said, it is unclear when other wrinkles in the rollout of the new form will be ironed out. A department spokesperson on Feb. 12 said that the agency did not receive the funding it needs from Congress to hire additional customer service personnel to walk students and their families through FAFSA snags. Additionally, a spokesperson said the department could not pinpoint when applicants whose parents don’t have Social Security numbers will be able to complete the document. The official did confirm with The 19th that students in that predicament may fill out a paper FAFSA 

“Our hope is to make the online form available to all families, including parents without Social Security numbers, in the coming weeks,” the official said. “Although the paper form is an option for families now, waiting for the online form is another alternative that could be easier for many families.”

The Free Application for Federal Student Aid (FAFSA) form for the school year from July 1, 2018, to June 30, 2019. (AP Photo/Jon Elswick)

Since paper applications are reportedly processed after their digital counterparts, some experts say that completing the FAFSA virtually is still the best option. But simply connecting to the internet is often a challenge for Native Forward scholars, Albert said. Many live in rural communities without broadband access, so the organization makes special arrangements for them to complete their financial aid forms online.

“They’re not even able to do it from their phone because they don’t have that access,” Albert said. “We have the student emergency fund, and from that fund, we’ve paid for scholars to have gas money to travel into cities so that they could have access to the internet. That is a problem in some of our communities. I think that’s something that we need to address on a broader scale.”

Shavar Jeffries, CEO of the KIPP Foundation, which trains educators to teach in its national network of public charter schools, said that students and their families don’t have a moment to lose when it comes to the FAFSA, the newest version of which came out months later than standard. Typically, the FAFSA for the upcoming academic year is available Oct. 1. Given the delays and the rollout difficulties, Jeffries would like the government to get applicants the information they need promptly. Since many KIPP students are from economically disadvantaged communities and among the first members of their family to go to college, he doesn’t want them to face additional barriers.

“Every day that there is a delay, it definitely increases the risk that some number of young people who can attend and graduate from college won’t be able to do so,” he said.

On Feb. 12, education leaders in the Senate and House of Representatives, as well as 106 of their colleagues, urged Cardona to address the issues with the new FAFSA in a letter led by Sens. Bernie Sanders and Patty Murray and Rep. Bobby Scott. Sanders chairs the Senate Committee on Health, Education, Labor, and Pensions, and Scott is a ranking member of the House Committee on Education and the Workforce. The lawmakers asked the Education Department to clarify how it will inform the public of further delays in FAFSA processing and to provide clear timelines about its plans so families can make the best decisions about higher education for their children.

The updates to the FAFSA are expected to help an additional 610,000 students qualify for a federal Pell grant, and another 1.5 million students qualify for the maximum Pell award, the lawmakers noted. But they also pointed out that the problems with the 2024-’25 FAFSA rollout stem largely from the fact that the Department of Education didn’t receive sufficient funding to release a new form after Congress passed the FAFSA Simplification Act in 2020 to ease the process for millions of applicants.

“The federal government wanted to make the FAFSA form more simple because it can be a bit convoluted at times — and to make it easier for families to fill out and to make it easier for higher education institutions to provide accurate, clear information to families about financial aid awards,” Jeffries said. “That was very well intended. Unfortunately, the execution of those intentions hasn’t been ideal.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

Mississippi Today

Indicted Jackson prosecutor’s latest campaign finance report rife with errors

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mississippitoday.org – @ayewolfe – 2025-07-18 11:00:00


Hinds County DA Jody Owens, facing federal bribery charges, filed a months-late, error-ridden campaign finance report reflecting questionable transactions that mirror details from his indictment. The report includes personal loans, dubious contributions from undercover FBI informants, and unexplained payments possibly tied to paying off debts of other officials. Mississippi’s lax campaign finance laws and minimal enforcement have allowed such conduct to persist. Owens allegedly funneled bribes through campaign accounts, including funds to former Mayor Chokwe Lumumba and Councilwoman Angelique Lee, both implicated. Despite legal requirements, the report lacks transparency and accuracy, raising broader concerns about campaign finance oversight in the state.

Tangled finances, thousands in personal loans and a political contribution from a supposed investor group made up of undercover FBI informants — this was all contained in a months-late campaign finance report from Hinds County District Attorney Jody Owens. 

Owens, a second-term Democrat in Mississippi’s capital city region, is fighting federal bribery charges, to which he’s pleaded not guilty. At the same time, his recent campaign finance disclosure reflects a pair of transactions that correspond with key details in the government’s allegation that Owens took money from undercover informants to pay off a local official’s debt.

Regarding payments from Facility Solutions Team — the company name used in the FBI sting — to former Jackson City Councilwoman Angelique Lee, Owens allegedly stated the need to “clean it out,” according to the indictment, which was unsealed in November.

“[L]ike we always do, we’ll put it in a campaign account, or directly wire it,” he said, the indictment claims. “[T]hat’s the only way I want the paper trail to look.”

Agents recorded hundreds of hours of conversations with Owens and other officials, and after his arraignment last year, Owens responded to the charges, saying, “The cherry-picked statements of drunken locker room banter is not a crime.”

Throughout 2024, a non-election year during which federal authorities allege Owens funneled thousands of dollars in bribes to Jackson’s city officials, Owens loaned his campaign more than $20,000, according to his campaign committee’s finance report. He’d won reelection in late 2023.

Owens and his attorneys did not respond to questions about his campaign finance report.

Owens’ report, filed May 30 – months late and riddled with errors – is the latest example of how Mississippi politicians can ignore the state’s campaign finance transparency laws while avoiding meaningful consequences. It’s a lax legal environment that has led to late and illegible reports, untraceable out-of-state money that defied contribution limits, and, according to federal authorities, public corruption with campaign finance accounts serving as piggy banks. 

Enforcement duties are divided among many government bodies, including the Mississippi Ethics Commission. The commission’s executive director, Tom Hood, has long complained that the state’s campaign finance laws are confusing and ineffective.

“It’s just a mess,” Hood said.

Owens filed the annual report months past the Jan. 31 deadline, after reporting from The Marshall Project – Jackson revealed he had failed to do so. He paid a $500 fine in April.

He was also late filing in previous years, paying fines in some years and failing to pay the penalties in other years, according to records provided by the Ethics Commission.

The report, which Owens signed, is full of omissions or miscalculations, with no way to tell which is which. The cover sheet of the report provides the total amount of itemized contributions and disbursements for the year — $44,000 in and $36,500 out. But the body of the report lists the line-by-line itemizations for each, and when the Marshall Project – Jackson and Mississippi Today summed the individual itemizations, the totals didn’t match those on the cover sheet.

Based on the itemized spending detailed in the body of the report, Owens’ campaign should have thousands more in cash on hand than reported. In the report’s cover sheet, Owens also reported that he received more in itemized contributions during the year than he received in total contributions, which would be impossible to do.

While the secretary of state receives and maintains campaign finance reports, it has no obligation to review the reports and no authority to investigate their accuracy. Under state law, willfully filing a false campaign finance report is a misdemeanor. Charges, however, are rare.

Owens is the only local official in the federal bribery probe — which is set to go to trial next summer — who remains in office. The government alleged that Owens accepted $125,000 to split between him and two associates in late 2023 from a group of men he believed were vying for a development project in downtown Jackson. Owens accepted several thousand dollars more to funnel to public officials for their support of the project, the indictment alleges. The use of campaign accounts was an important feature of the alleged scheme, according to the indictment.

Owens divvied up $50,000 from Facility Solutions Team, or FST, into checks from various individuals or companies — allegedly meant to conceal the bribe — to former Jackson Mayor Chokwe Lumumba’s reelection campaign, the indictment charged. 

Lumumba accepted the checks during a sunset cruise on a yacht in South Florida, the indictment alleged. His campaign finance report, filed earlier this year, reflected five $10,000 contributions near the date of the trip, with no mention of FST.

Lumumba, who lost reelection in April, has pleaded not guilty. 

While the indictment accused Owens of saying that public officials use campaign accounts to finance their personal lives, state law prohibits the use of political contributions for personal use. 

The indictment alleges Owens accepted $60,000 — some for the purpose of funneling to local politicians — from the men representing themselves as FST in the backroom of Owens’ cigar bar on Feb. 13, 2024. On his campaign finance report, he listed a $12,500 campaign contribution from FST two days later, the same day the indictment alleges he paid off $10,000 of former Councilwoman Lee’s campaign debt. Lee pleaded guilty to charges related to the alleged bribery scheme in 2024. 

Also on Feb. 15, 2024, the campaign finance report Owens filed shows a $10,000 payment to 1Vision, a printing company that used to go by the name A2Z Printing, for the purpose of “debt retirement.” Lee had her city paycheck garnished starting in 2023 to pay off debts to A2Z Printing, according to media reports. No mention of Lee was made in the campaign finance report filed by Owens. The printing company did not respond to requests for comment.

Campaigns are allowed to contribute money to other campaigns or political action committees. If Owens’ committee used campaign funds to pay off debt owed by Lee’s campaign, the transaction should have been structured as a contribution to Lee’s campaign and reported as such by both campaigns, said Sam Begley, a Jackson-based attorney and election law expert who has advised candidates about their financial disclosures.

The alleged debt payoff on behalf of Lee is not the first time Owens has described transactions on his campaign finance filings in ways that may obscure how his campaign is spending money. Confusing or unclear descriptions of spending activity are common on campaign finance reports across the state.

Owens previously reported that in 2023, he paid $1,275 to a staff member in the district attorney’s office who also worked on his campaign. The payment was labeled a reimbursement, which Owens explained in a May email to The Marshall Project – Jackson was for expenditures this person made on behalf of the campaign, “such as meals for volunteers/workers, evening/weekend canvassers, and election day workers.”

State law requires campaigns to itemize all contributions and expenses over $200. Begley said he believes Owens’ committee should have itemized any payments over $200 made by anyone on behalf of the campaign. 

Upfront payments, with the expectation of repayment by the campaign, might also be considered a loan, according to a spokesperson for the secretary of state. Campaigns are barred from spending money to repay undocumented loans.

The state Ethics Commission has addressed undocumented loan repayments in several opinions, outlining the required documentation to make repayments legal.

Since 2018, the Ethics Commission has had the power to issue advisory opinions upon request to help candidates and campaigns sort through laws that Hood, the commission’s executive director, said aren’t always clear.

The commission has issued just six opinions in seven years.

“I was surprised in the first few years that there weren’t more,” Hood said. “But now it seems to be clear that for whatever reason, most people don’t think they need advice.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Indicted Jackson prosecutor's latest campaign finance report rife with errors appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

The article critically examines the conduct of Hinds County District Attorney Jody Owens, a Democrat, and highlights systemic weaknesses in Mississippi’s campaign finance laws. While the reporting is grounded in factual evidence, legal documents, and expert commentary, the tone leans toward exposing flaws in enforcement and transparency—issues typically emphasized by center-left or reform-oriented journalism. The article does not display partisan rhetoric or ideological framing beyond its focus on accountability and legal integrity. Its publication by Mississippi Today and The Marshall Project, both known for investigative work with slight progressive leanings, further supports a Center-Left classification.

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Mississippi Today

Whooping cough cases increase in Mississippi

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mississippitoday.org – @MSTODAYnews – 2025-07-16 11:25:00


Mississippi health officials report a sharp rise in whooping cough cases, reaching 80 as of July 10—up from 49 in all of 2024. Ten hospitalizations have occurred, mostly children under age 2. Northeast Mississippi accounts for 40% of cases. Nationally, about 15,000 cases have been reported this year. The illness, especially dangerous for infants, has resurged post-pandemic due to reduced mitigation efforts. Most cases are in children, and many were unvaccinated. Officials urge vaccination, especially for those around infants. Mississippi’s vaccination rates have declined since a 2023 court ruling allowed religious exemptions for schoolchildren. Vaccines are available at county health departments.

The Mississippi State Department of Health issued an alert Wednesday that cases of pertussis, or whooping cough, are climbing in the state. 

The year-to-date number of cases in Mississippi ballooned to 80 as of July 10. That compares to 49 cases in all of 2024. 

No whooping cough deaths have been reported. Ten people have been hospitalized related to whooping cough, seven of whom were children under 2 years old. 

Cases have largely been clustered in northeast Mississippi. The region accounts for 40% of cases statewide. 

The nation has also seen rising rates of whooping cough, though cases have been climbing less steeply than in Mississippi. About 15,000 whooping cough cases have been reported nationwide this year, according to the Centers for Disease Control and Prevention.

The highly contagious respiratory illness is named for the “whooping” sound people make when gasping for air after a coughing fit. It may begin like a common cold but can last for weeks or months. Babies younger than 1 year are at greatest risk for getting whooping cough, and can have severe complications that often require hospitalization. 

Whooping cough cases fell in Mississippi after the COVID-19 pandemic began, but have since rebounded. This is likely due to people now taking fewer mitigation measures, like masking and remote learning, State Epidemiologist Renia Dotson said at the state Board of Health meeting July 9. 

The majority of cases – 76% – have occurred in children. Of the 73 cases reported in people who were old enough to be vaccinated, 28 were unvaccinated. Of those 28 people, 23 were children. 

“Vaccines are the best defense against vaccine preventable diseases,” State Health Officer Dr. Dan Edney said after the State Board of Health meeting.

Mississippi has long had the highest child vaccination rates in the country. But the state’s kindergarten vaccination rates have dropped since a federal judge ruled in 2023 that parents can opt out of vaccinating their children for school on account of religious beliefs. 

The pertussis vaccination is administered in a five-dose series for children under 7 and booster doses for older children and adults. The health department recommends that pregnant women, grandparents and family or friends that may come in close contact with an infant should get booster shots to ensure they do not pass the illness to children, particularly those too young to be vaccinated. 

Immunity from pertussis vaccination wanes over time, and there is not a routine recommendation for boosters. 

State health officials also encourage vaccination against other childhood illnesses, like measles. While Mississippi has not reported any measles cases, Texas has had recent outbreaks. 

The Mississippi Health Department offers vaccinations to children and uninsured adults at county health departments. 

Correction 7/16/25: This story has been updated to reflect that the age of the seven hospitalized children is under 2 years old.

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Whooping cough cases increase in Mississippi appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Centrist

This article presents a straightforward, fact-based account of rising whooping cough cases in Mississippi without ideological framing. It cites official sources such as the Mississippi State Department of Health and the Centers for Disease Control and Prevention, offering context, statistics, and public health recommendations. While it mentions a 2023 federal court ruling that allowed religious exemptions to vaccinations—a potentially contentious topic—it does so factually without editorializing or assigning blame. The overall tone remains neutral and informative, aligning with public health reporting rather than political advocacy.

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Mississippi Today

Driver’s license office moves to downtown Jackson

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mississippitoday.org – @MSTODAYnews – 2025-07-17 12:31:00


The Jackson driver’s license office has relocated downtown to 430 State St. as the Mississippi Department of Public Safety prepares to move its headquarters to Pearl in Rankin County. The new office is in a former car dealership and aims to provide easier access and better service for residents. Customers report good service despite some wait times. The department’s new headquarters will consolidate multiple divisions, enhancing efficiency and collaboration. The move, planned for over five years, follows neglect and disrepair of the old Woodrow Wilson Avenue building. Some lawmakers prefer keeping state government in the capital.

The driver’s license office in Jackson has moved downtown as the Mississippi Department of Public Safety prepares to shift its headquarters from the capital city to suburban Rankin County. 

The department last month announced it was closing the license office that had operated for decades next to its headquarters just off Interstate 55 at Woodrow Wilson Avenue, near the VA Medical Center.

The new office is at 430 State St., near Jackson’s main post office and a few blocks from the Capitol.

A logo marks the main entry of a driver’s license office in downtown Jackson, Miss., on Tuesday, July 8, 2025.

“This location provides easier access for those who live and work in the area and ensures we can continue offering vital driver services in a more convenient and accessible space within the city of Jackson,” said Bailey Martin, spokesperson for the Department of Public Safety.

Mississippi has 35 driver’s licenses offices. The new Jackson office is in a former car dealership – an all-white building with floor-to-ceiling windows that fill the space with sunlight. On Wednesday, customers sat on black benches, chatting or scrolling on their phones while waiting to be called up to get or renew a license.

Carlos Lakes of Yazoo City speaks after renewing a driver’s license in Jackson, Miss., on Wednesday, July 16, 2025.

Carlos Lakes, 34, from Yazoo City, said he first went to the Richland office that issues commercial driver’s licenses but couldn’t get what he needed there. He said he then went to the old office on Woodrow Wilson and saw a note on the door showing the office had moved.

“So, it’s been about two hours of running around,” said Lakes, a truck driver.

He said the customer service at the new office was good, aside from the long wait time.

Medical student Seth Holton, 22, had a similar experience. He drove in from Flora, in Madison County, and went to the Woodrow Wilson location before finding the new office. He said it was his first time getting his license renewed. 

Seth Holton of Flora waits to renew his driver’s license in Jackson, Miss., on Wednesday, July 16, 2025.

“I think it looks nice,” Holton said of the new location. “I think it’s organized. There’s good seating. It’s pretty quick, for the most part.”

Student Marquerion Brown, 19, posed for photos with a large cardboard frame of a driver’s license in the corner of the new office. He’d just passed his driver’s test for the first time.

“I’m just lucky and thankful to get this one this time,” Brown said. He hadn’t decided where he wanted to drive first. “I got a lot of places in mind.”

Marquerion Brown speaks after receiving his driver’s license in Jackson, Miss., on Wednesday, July 17, 2025.

The Department of Public Safety headquarters will open in Pearl within the next year, near the state’s crime lab, fire academy and emergency management agency.

Martin said the new headquarters will allow the department to have its divisions in one place – the highway patrol, bureau of investigation, bureau of narcotics, homeland security office and commercial transportation enforcement.

“As such, this move will enhance operational efficiency with other public safety partners, improve interagency collaboration, and position the department for future growth,” Martin said.

The headquarters move has been in the making for over five years. Public safety officials said the old building on Woodrow Wilson fell into disrepair after years of neglect. 

Sen. David Blount asks questions during a TANF hearing at the State Capitol in Jackson, Miss., Thursday, December 15, 2022.

Sen. David Blount, D-Jackson, was part of a group of lawmakers who proposed moving the headquarters to a different location inside Jackson. 

“I personally think that the state government should be based in the state capital,” he said.

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Driver's license office moves to downtown Jackson appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Centrist

This article from *Mississippi Today* offers a factual and neutral report on the relocation of the Jackson driver’s license office and the broader headquarters move by the Mississippi Department of Public Safety. It includes quotes from officials and everyday citizens without editorializing or promoting a specific viewpoint. The inclusion of Sen. David Blount’s comment presents a mild political contrast, but it is balanced and not framed in a confrontational or ideological way. The tone remains focused on public service logistics and community impact rather than political narrative.

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