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‘Light years ahead but a long way to go’: A first-year recap of Jackson’s new water management

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Neither Rome nor a fully functioning water system in Jackson can be built in a day, but there were plenty of developments from the past year in what has become a face of the country’s environmental justice agenda.

In a first-of-its-kind arrangement, the federal government last year – largely via U.S. District Judge Henry Wingate, a Jackson native – vested a historic amount of funding and power into a new, non-government, local water manager, Ted Henifin, and his company, JXN Water.

The arrangement came after decades of underfunding, mismanagement, and loss of revenue that left Jackson’s drinking water consistently unreliable for the over 150,000 people it serves.

Henifin was originally only given a year of authority in Wingate’s stipulated order last November, but after the judge added Jackson’s also-deteriorated sewer system to Henifin’s plate this summer, JXN Water is likely to be around for at least another four years.

JXN Water crews making repairs to the city’s water distribution system. Credit: JXN Water

Shortly after the order, Jackson was allotted over $800 million through different federal funding streams to make water fixes, including $600 million in congressional appropriations. The city received the first $115 million of that pot this summer.

While issues with the system remain – such as figuring out who’s going to take over after Henifin, establishing consistent revenue, and replacing the miles of vulnerable, small-diameter water lines – JXN Water has tackled a large swath of Jackson’s water issues the city didn’t have the capacity to address for years.

“In many ways, the water system is light years ahead of where it was a year ago,” Henifin said at a recent press conference. “But we do have a long way to go.”

Water pressure and safety

Shortly after assuming his new role, Henifin was immediately thrown into the fire. On Christmas morning 2022, freezing weather forced a citywide boil water notice, lasting nearly two weeks.

Jackson water manager Ted Henifin, discusses the current state of the city’s water issues and plans for the future, Monday, March 6, 2023. Credit: Vickie D. King/Mississippi Today

But water pressure has since remained stable for most of the city, JXN Water reported in its latest quarterly report from Sept. 30 – save for a couple locations in south Jackson: Shannon Dale Road, which was recently converted to a groundwater system, and Merit Health. Hospital; pressure issues at the Henley Young Juvenile Detention Center were recently resolved, Henifin said.

Henifin’s team has prioritized finding and fixing new leaks – over 500 repaired so far this year, he estimated – in the aging distribution system, and has so far spent about $12 million on that program, according to quarterly reports, one of the biggest spending areas for JXN Water so far. His staff – led by former Jackson employees Jordan Hillman and Terrence Byrd – also increased flow by finding over 200 valves the city had left shut and switched them on.

One of the goals, Henifin has said, is to build enough reliable pressure where the city can retire the older of its two treatment plants, J.H. Fewell, which was built in 1914.

Jackson’s water lines remain vulnerable, though. Henifin had planned to start replacing the over 100 miles of small diameter pipes this summer, but the project got pushed back to early 2024, he said. He estimated it could take anywhere from five to 10 years to finish.

Since April, JXN Water’s issued 74 boil water notices, though no citywide ones since the one issued last Christmas. Some of those recent notices, the company said, happened because of the extensive drought Mississippi saw, which caused soil to dry up and contract around the city’s water lines.

Henifin has consistently said the water leaving the plant is safe to drink, and he found himself several times defending the water’s safety to skeptical residents who have lost trust over the years.

Jackson’s O.B. Curtis Water Treatment Facility. Tuesday, July 19, 2023. Credit: Eric Shelton/Mississippi Today

Public reception

In June, Jackson officials held a press conference announcing free water filters for pregnant women and children. Both Henifin and Wingate questioned the need for those filters, as well as comments Mayor Chokwe Antar Lumumba made at the event. The confusion largely stemmed from a public notice the state Health Department requires the city to release because of a failed lead test in 2016.

The city’s water has passed those tests ever since, but state regulations require a corrosion control system to be in place before the city can stop sending the notices. JXN Water estimated that the fix will be fully in place by next March.

While water leaving the plant is safe, residents have long had issues trusting what comes out of their taps. As advocates who spoke to Wingate over the summer said, homes with older plumbing are susceptible to contaminants like lead, and often get colored or odorous water. JXN Water has a project to find and replace any existing lead service lines – the ones that connect home plumbing to the city’s lines – but estimates that it could take up to 10 years.

Those advocacy groups – including the Mississippi Poor People’s Campaign and the People’s Advocacy Institute – urged Wingate for more local inclusion in decision-making, as well as communication around issues like boil water notices. The judge denied their requests, instead praising JXN Water’s work so far. The groups then filed motions to intervene in the case in September, to which Wingate hasn’t responded.

Danyelle Holmes, of the Mississippi Poor People’s Campaign, far right, speaks during a Mississippi Rapid Response Coalition press conference about Jackson’s water issues at the Mississippi E-Center at Jackson State University in Jackson, Miss., Wednesday, March 22, 2023. Credit: Eric Shelton/Mississippi Today

Public feedback on JXN Water has largely been positive otherwise. During a public comment period about the company taking charge of the city’s sewer system, 95% of the over 600 responses supported the takeover – which became official in September – many of them expressing new confidence in their tap water.

Building trust with residents was an early goal for Henifin, but he said JXN Water could’ve done more early on with its public messaging.

“We were so focused on just getting water to folks, we didn’t spend adequate time (educating the public),” he said, adding that even some of his staff didn’t want to drink straight from the city’s taps when he first got there. “We’re all about trying to restore trust in the water… I believe it takes some time to show that you’re walking the walk before people can really start trusting you.”

The company has since contracted with a call center in Rankin County, ProTel Inc., which JXN Water says has dramatically reduced wait times for residents.

Lumumba – who long said that the city’s water system needed an immense cash infusion to get back on its feet – agreed that the system has come a long way in the last year.

“I think that there has been a great deal of progress,” he said at a recent press conference. “There have been a number of improvements at our water treatment facilities.”

The mayor also echoed that “there’s still a long way to go,” warning that the city’s small-diameter lines throughout the city remain vulnerable to the cold weather.

“Prayerfully, we have a relatively calm winter and we don’t experience any challenges,” Lumumba said.

JXN Water crews making repairs to the city’s water distribution system. Credit: JXN Water

New billing system

Shortly after coming into his role, Henifin called for changing the way Jacksonians pay for water, citing the city’s extremely low collection rate of just around 50% at the time, compared to at least 90% for most utilities in the country.

His first idea was to charge residents based on property values, but the state Legislature responded by outlawing water bills not based on consumption. Pivoting, Henifin instead announced a new tiered billing system, which raises costs for most but reduces them for low-income customers.

Henifin said he’s hoping to get approval from Jackson’s City Council. Legally though, he can implement the plan regardless, part of the broad authority Wingate’s order gave him (in addition to freeing JXN Water from public record and procurement laws because of its status as a non-government entity).

Lumumba said he saw the proposal, but declined to take a stance on it. But if it goes into effect, JXN Water would be the first utility in the U.S. to use separate water rates for people on the Supplemental Nutrition Assistance Program, or SNAP.

Henifin drew his first idea, using property values, from Jackson’s poor experience with water meters, a problem that started about a decade ago after Siemens put in a faulty system. The city recently began replacing the meters, and JXN Water said in its September report that the project is over 80% done.

Mayor Chokwe Antar Lumumba (left) and water system’s third-party administrator Ted Henifin, answer questions regarding the current state of the city’s water system during a town hall meeting held at Forest Hill High School, Wednesday, Dec. 7, 2022. Credit: Vickie D. King/Mississippi Today

In the aftermath of the meter issues, thousands of residents complained about inaccurate bills, and JXN Water said it inherited $56 million in disputed debts when it took over. To resolve those, the company used federal funding to remove over $19 million in debt from over 8,000 accounts. JXN Water wrote in its report that, while it could still pursue those debts in the future, doing so would likely cost more than what money it collects.

Henifin has also said recently that the company will start shutting off connections to homes who don’t pay their water bills, although that likely wouldn’t begin until after the holidays. 

Staffing and other projects

One of JXN Water’s biggest expenditures so far was contracting the engineering firm Jacobs Solutions to staff and manage the city’s two water treatment plants. The initial contract was for six months, but Henifin plans to extend the deal to 10 years. Jacobs has so far received roughly $19 million, by far JXN Water’s largest contract to date.

The treatment plants themselves are also in more stable condition. Past harsh winters, especially in 2021, proved too much for the plants, which in Jackson, like in many Southern cities, has much of its equipment exposed to the outdoors. JXN Water and Jacobs are nearly finished winterizing the plants, according to the September quarterly report, having added new insulation and heat tracing. The project is scheduled to be done by the end of this year, the report said.

Another priority for the company is retiring the gaseous chlorine system used at the primary treatment plant, O.B. Curtis, which it aims to do by the end of 2024. While chlorine gas is a common tool in water treatment, many places are phasing it out due to long-term health concerns.

As far as what’s to come next for JXN Water, Henifin said he’ll be in the capital city until at least 2027 because of his new sewer duties. But he said he hopes to be in a more remote role by then, and to have some sort of transition plan for the management of Jackson’s water in place by 2025.

This article first appeared on Mississippi Today and is republished here under a Creative Commons license.

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Mississippi Today

Blue Cross moms face out of pocket costs for breastfeeding help

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mississippitoday.org – @MSTODAYnews – 2025-05-09 08:42:00


Mississippi mothers are facing additional out-of-pocket costs for lactation services as Blue Cross Blue Shield of Mississippi has discontinued coverage for lactation consultations once patients leave the hospital. The Lactation Network, which previously subsidized the costs, can no longer afford to do so. This change has alarmed breastfeeding advocates who worry it will worsen Mississippi’s already low breastfeeding rate. New mothers often need lactation support beyond the hospital, yet insurance now limits access to it. Consultants like Maranda Nybo fear the impact on their practices and the future of breastfeeding care in the state.

Mississippi moms will no longer be able to use Blue Cross Blue Shield of Mississippi insurance to cover lactation services after they leave the hospital. 

The Lactation Network, a third-party biller that allows Mississippians with certain insurance to see non-physician lactation consultants, will no longer accept Blue Cross Blue Shield of Mississippi patients. The network was previously subsidizing the unpaid portion of the claim for these moms’ visits, but it said that it can no longer afford to do so.  

The Lactation Network did not respond to multiple requests for comment from Mississippi Today by the time the story published.

Blue Cross Blue Shield of Mississippi is the state’s largest private insurer. Lactation consultants and breastfeeding advocates worry the reduced coverage will worsen Mississippi’s breastfeeding rate – already one of the lowest in the country. The loss in coverage could have profound impacts on the health of mothers and children, experts say. 

“It’s such a complex puzzle of how to improve maternal and infant outcomes, but we know that breastfeeding is an integral, foundational part of that,” said Dr. Christina Glick, a retired neonatologist and lactation consultant in the Jackson area. “ … Lack of reimbursement will interfere with delivery of care, which will reduce breastfeeding rates.”

Dr. Christina Glick, director of Mississippi Lactation Services, right, visits with Olivia Harrell as she breastfeeds one of her newborn twins at Glick’s breastfeeding clinic in Jackson, Miss., Tuesday, Dec. 19, 2023.

Breastfeeding has been proven to lower the incidence of diseases, infections and depression in both mother and baby. But it’s not always straightforward, and the list of potential challenges is not short: oversupply, undersupply, allergies and sensitivities, problems with pumping upon return to work, milk blisters and a host of other issues. Ninety-two percent of new mothers report having trouble breastfeeding three days postpartum and needing support.

Shay Bequette, a 25-year-old from Hattiesburg with Blue Cross Blue Shield insurance, overcame multiple hurdles to breastfeed her baby, born in January.

“I was struggling,” Bequette said. “I’m the first in my family to breastfeed. And my son was really small … I knew something was wrong intuitively, but I just couldn’t understand because I was producing (milk), but he was constantly crying. I was breastfeeding for an hour and a half on each side and he was still crying like he was in pain.”

Emotions and stakes are high for mothers learning to breastfeed. Moms who struggle to breastfeed often report feeling a sense of failure, while also facing intense pressure to make sure their baby is gaining adequate weight. 

Though she didn’t want to, Bequette considered switching to formula – and says she would have if she wasn’t able to access affordable lactation support. 

“I was losing my marbles, I was crying, I was frustrated,” Bequette said. “My whole family was like, ‘you know, you’re just going to have to switch to formula, obviously it’s not working.’”

Shay Bequette holds her infant son outside her home in Hattiesburg on Thursday, May 8, 2025.

Instead, Bequette found Maranda Nybo, an International Board Certified Lactation Consultant (IBCLC) based in Pass Christian who expanded her practice to include a once-weekly trip to Hattiesburg. Bequette credits all of her current breastfeeding success to Nybo.

“She saved my sanity, and she saved his life,” said Bequette.

Now, Bequette will have to discontinue her care – and Nybo worries for the future of her practice, where she estimates between 80 and 90% of her clients use Blue Cross Blue Shield insurance.

“Sunday, Monday and (Tuesday) I’ve had 12 moms schedule appointments with me … every single one of them have been denied as of today,” Nybo told Mississippi Today. “All of them, except one, have canceled their appointments with me.”

The Lactation Network announced April 30 that working with certain insurance companies is no longer affordable.

“Historically, nearly 1 in 4 out-of-network visits that TLN covers go unpaid by health plans,” read an April 30 email from TLN to providers. “For a long time, we’ve subsidized the cost of care, hoping these plans would come around and reimburse us for this vital care. But that’s not sustainable — we can’t continue absorbing the costs that these plans should be covering.”

A spokesperson for Blue Cross Blue Shield Mississippi told Mississippi Today the company wasn’t aware of the changes and has no formal agreement with TLN. 

“Blue Cross & Blue Shield of Mississippi Members continue to have access to lactation consultation services when they use a Network Provider,” a Blue Cross spokesperson said.

The only in-network lactation consultants currently covered by Blue Cross are physicians, who do not generally operate outpatient clinics focused solely on breastfeeding care.  

While new mothers usually get some form of support while they’re still in the hospital, most breastfeeding problems don’t develop until well after they leave, explained Erin Mattingly, a Jackson-based IBCLC. 

“I hear all the time that parents think breastfeeding is going fairly well in the hospital and then they get home and things fall apart,” she said. “And a lot of that is because during their time in the hospital, for the vast majority of mothers, their mature milk supply has not even arrived yet. So, it’s after the mature milk comes in that they start to have issues.”

After parents leave the hospital, the next appointment is typically scheduled two weeks later with a pediatrician. The majority of mothers who are struggling to breastfeed will give up if they don’t get help in that interim period, Mattingly said. 

Even if moms continue breastfeeding for those two weeks, they don’t always get comprehensive lactation support during the pediatric visit.

Bequette says when she broached the subject with her obstetrician and her pediatrician, each of them referred her to the other for guidance. That’s not unusual, according to Mattingly. 

“Doctors are fantastic at what they do, but they don’t have the same lactation training that lactation consultants have,” Mattingly said. “And in addition to that, they don’t have the time. If they have 10, 15 minutes with a patient, that’s not enough time to observe a feeding, problem solve what could be going on, and create a strategy going forward.”

An average lactation session with Mattingly or Nybo runs between 60 and 90 minutes and costs between $100 and $125 without insurance. 

That may be an affordable out-of-pocket cost to some, but it will put support out of reach for many moms who are already at a disadvantage for breastfeeding. 

“As a private practice, for me this is devastating,” Nybo said. “But it’s also really devastating for the moms.”

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Blue Cross moms face out of pocket costs for breastfeeding help appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

The article presents a factual account of changes to insurance coverage for lactation services, focusing on the impact on mothers in Mississippi. It emphasizes the concerns of healthcare professionals and breastfeeding advocates, reflecting a concern for public health and access to necessary services. The use of expert opinions and emotional testimonials from affected individuals conveys a sympathetic view toward those negatively affected by the insurance policy change. While it presents various perspectives, the overall tone and framing lean toward highlighting the societal harm caused by the policy shift, particularly in a state with already low breastfeeding rates.

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Mississippi Today

TVA suing Holly Springs over power grid failures

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mississippitoday.org – @alxrzr – 2025-05-09 06:00:00


The Tennessee Valley Authority (TVA) has filed a lawsuit against Holly Springs, Mississippi, accusing the city of breaching a contract over its mismanagement of the local electric department. The TVA alleges that Holly Springs has failed to make timely payments, increase customer rates, and provide financial updates, leading to ongoing power outages. The lawsuit also claims that the city improperly took funds from its utility department despite not meeting reserve requirements. Holly Springs’ utility, which serves both the city and surrounding areas, has been plagued by underinvestment and weather-related damage, exacerbating the power issues. City officials, including Mayor Sharon Gipson, are named in the suit.

The Tennessee Valley Authority, a federally created utility that sells wholesale power to local providers in the south including Mississippi, is suing the city of Holly Springs for breaching a contract by continuing to mismanage its electric department.

TVA, which has sold power to north Mississippi city since 1935, alleges Holly Springs breached a power contract between the two parties by taking funds from its utility department when it shouldn’t have, as well as by failing to make timely payments, increase its retail rates to customers, and provide regular financial updates to TVA.

That lawsuit, filed May 1 in the United States District Court in Oxford, lists as defendants: Holly Springs Mayor Sharon Gipson, who recently lost her bid for reelection, all five members of the city’s Board of Aldermen, and Wayne Jones, the utility department’s general manager. The suit asks the court to use its authority to enforce the contract.

A light pole covered in vegetation stands near Holly Springs, Miss., on Wednesday, Dec. 4, 2024. Poor maintenance has been a persistent issue for the Holly Springs Utility Department, contributing to years of unreliable power and worsening conditions during the 2023 ice storm.

Years of under-investment and deferred maintenance — as well as destructive weather, including a 2023 ice storm — have debilitated the utility to the point where customers experience unusually frequent and prolonged power outages, local officials, TVA and ratepayers told Mississippi Today. They said while the catastrophe was years in the making, decision-making under the current administration has exacerbated the problem.

In its complaint, TVA says it first warned the city in September 2023 that it lacked “necessary revenue” to run the power department. Last October, TVA again warned city leaders, saying it needed to increase customers’ rates to survive financially. The lawsuit alleges that Holly Springs hasn’t paid a monthly invoice to TVA on time since May of last year, and that it still hasn’t paid what it owes from this past February.

TVA also says Holly Springs leaders took funds from the utility department before ensuring there were sufficient reserve dollars. Under the parties’ contract, the city can take payments in lieu of taxes from the utility after it fulfills certain expenses, including saving enough money in reserves. The lawsuit alleges, though, the city made five such payments in the last year, all while having outstanding debts and thus no reserve funding.

While managed by city officials, the utility has expanded to the point where about two-thirds of its 12,000 customers live outside Holly Springs, meaning most ratepayers have no local voting power in terms of running the department.

Vegetation grows on power lines near Ashland, Miss., on Wednesday, Dec. 4, 2024. Persistent maintenance issues have contributed to years of unreliable power for residents served by the Holly Springs Utility Department, a problem worsened by an ice storm in 2023.

Customers and state officials attribute much of the recent power issues to city leadership, especially Gipson, Holly Springs’ mayor since 2021. Just a month ago after severe weather took out power for Holly Springs customers, Northern District Public Service Commissioner Chris Brown alleged that Gipson refused assistance from crews in New Albany who offered help. Holly Springs officials denied the claim, FOX13 Memphis reported, saying the crews showed up without getting the city’s approval.

The Public Service Commission, which oversees the utility thanks to a bill state lawmakers passed last year, initially scheduled a hearing for city officials to appear in Jackson in January. The city successfully appealed the initial date, arguing one of its attorneys, Sen. Bradford Blackmon, had to appear in the legislative session. The PSC agreed to postpone the hearing until after the session, which ended a month ago.

“We are currently in the final stage of the third party investigation and are awaiting a report from (third party investigator) Silverpoint which will determine the exact scheduling of a hearing,” Richard Stone, a spokesperson from Brown’s office, told Mississippi Today on May 5.

During the 2025 session, Rep. John Faulkner, D-Holly Springs, offered two proposals related to the city’s utility: one requesting $2 million in appropriations, and another establishing a nine-person board — five appointees from Holly Springs and two each from the boards of supervisors for Marshall and Benton counties — to run the department. Both bills died in their House committees.

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post TVA suing Holly Springs over power grid failures appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Centrist

The article presents a detailed account of the legal dispute between the Tennessee Valley Authority (TVA) and the city of Holly Springs, focusing on allegations of mismanagement and breaches of contract. The tone is neutral, presenting the facts of the lawsuit and the ongoing issues without promoting a particular ideological perspective. The article includes perspectives from various stakeholders, including TVA, local officials, and residents, allowing for a balanced portrayal of the situation. There is no apparent bias toward one political side or another, as the content primarily reports on the facts and legal proceedings surrounding the case.

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Mississippi Today

Mayor Tannehill: Oxford officials view rapid growth, large crowds as opportunities, not problem

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mississippitoday.org – @BobbyHarrison9 – 2025-05-08 22:22:00


Oxford is experiencing rapid growth, with the population swelling to over 80,000 on weekdays and reaching 250,000 during SEC home football games. Mayor Robyn Tannehill views this expansion as an opportunity, focusing on proactive planning to meet the challenges of providing services like water and sewer to a much larger population. Over the past eight years, the city has secured over \$246 million in state and federal funding for infrastructure and development. Additionally, Tannehill highlights efforts to improve law enforcement and victim services, including a Community Response Team and safe transportation hubs to reduce DUIs.

Editor’s note: Robyn Tannehill is the second-term mayor of Oxford and is unopposed for a third term. This piece is part of an ongoing Mississippi Today Ideas series showcasing perspectives of mayors across the state.


Oxford is experiencing unprecedented growth and the challenges we face are unique in Mississippi.

The U.S. Census Bureau estimates that in 2023 Oxford had a population of only 27,000 residents. On any given weekday in Oxford, we have more than 80,000 people in town with a student population of 23,981 (an 11% increase from last year) and workforce and visitors totaling approximately 39,000 people a day coming in from surrounding counties. On an SEC home football game, Oxford swells to more than 250,000.

In the simplest terms, Oxford has to be able to provide water and sewer service all year for 300,000 people to be able flush the toilets — even if we only need it for 10 days a year. With a tax base of 27,000, it is difficult to make those numbers work. 

The past eight years have been a rollercoaster in Oxford – from a pandemic that nobody prepared me for to growth that never stops. However, Oxford is a much stronger community with a stronger economy today than we had eight years ago. We are setting records every month in sales tax collections. New businesses are opening across our community, and almost every corner of Oxford is being developed at an incredible pace.

To make all of this work, my staff and I have to think outside of the box.       

When your greatest challenges are the result of tremendous growth in Mississippi, you say ‘thank you’ and you get busy being proactive in your planning. Planning is exactly what my staff, city employees and I have done.

Oxford Mayor Robyn Tannehill

I was told before I was elected in 2017 that our state and federal partners did not provide financial assistance to Oxford. I saw that as a challenge. I quickly learned that Oxford had not been told “no,” but rather Oxford had never told its story and asked for help. My team and I have secured more than $246 million dollars from our state and federal partners in the last eight years. 

That is $246 million that has been and will continue to be invested in transportation infrastructure, water and sewer infrastructure, facility upgrades and capital improvements across our community that our local taxpayers will not have to pay for. It is the result of an investment of time and relationship building in Jackson and Washington, DC. And, it’s the reward for being a community that is planning ahead and being a good steward of the funds we are granted. It also takes give-and-take between our state and federal elected officials, and we have been so blessed with great partners.

Telling our stories and seeking assistance from our state and federal partners is something every community can do. As the chairman of the Mississippi Municipal League Education Committee, I facilitated a session at our annual meeting where staff members from our United States Senate and Congressional offices attended and shared the best ways for our local elected officials to contact their offices. Our state and federal partners often do not know a community’s needs unless a community takes the time to share challenges, needs and concerns.  

Law enforcement is becoming increasingly complex, and the public’s expectations of police officers are becoming more demanding. The city of Oxford and Oxford Police Department have spent hours evaluating our mission, how we serve the community and how we can improve. 

Policing today extends beyond the realm of enforcing laws. Officers are called upon to respond to non-criminal incidents, including many situations that involve mental health issues or people who have no one else to call for help. In these cases, officers are often ill-equipped to handle the call. Afer all, they are not psychologists, psychiatrists or social workers.

We often expect officers to serve as family therapists, medical first responders, homeless advocates, school counselors and dog catchers. Each call is different, and rarely do the calls follow training scenarios; therefore, police officers and police departments must adapt, sometimes on the fly.

As first responders, the Oxford Police Department typically receives the initial call when a citizen is in need or has become the victim of a crime. Our officers respond to more than 1,000 calls per year where victim services are needed, which we define as calls such as domestic violence, sexual assaults, child abuse, harassment and stalking. Wanting to offer the best care for our citizens facing these situations, the Oxford Police Department began evaluating how we can walk hand in hand with our victims and connect them with the appropriate partners who can best serve their long-term needs. 

To meet these needs, we established a Community Response Team within the Oxford Police Department. The Community Response Team is led by a full-time employee who has completed a 10-week FBI Victims Impact Training Program and has a background in social work. This employee is dedicated to victim services, and is accompanied by volunteer officers and staff members of the Oxford Police Department. Our Community Response Team is responsible for identifying cases that could benefit from these services, training our officers to recognize these cases, and connecting our citizens to these services. 

Knowing we have amazing resources in the Oxford community, we invited all of the different victim service organizations to a roundtable discussion. This meeting allowed our police department to put together a comprehensive list of victim services available in our community, and educated our officers on these organizations. We want to operate like the Emergency Room and connect victims to the best resources available. Our goal is to provide a safe place and services needed for victims to help them move forward.

In 2017, my administration established a Safe Site in our downtown business district with the Oxford Polic Department. Uniformed officers are there Wednesday through Saturday evenings assisting patrons who feel unsafe, need assistance in finding a ride home, or would like to be escorted to their car. This Safe Site has become a great way for Oxford Police Officers to meet and build relationships with our citizens, and especially with our student population. 

Realizing that at bar closing time thousands of students are exiting bars at the same time presenting issues with securing safe rides home, my administration established three transportation hub locations in the downtown area with UBER, Lyft and local taxis participating. The rideshare companies direct people requesting rides to one of three sites where cars can stack and be waiting to offer safe rides home. Oxford Police Department has made 100 less arrests for DUI this year since our installation of the hubs. 

Enormous growth requires innovative solutions. Local government is where the boots meet the ground. 

This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.

The post Mayor Tannehill: Oxford officials view rapid growth, large crowds as opportunities, not problem appeared first on mississippitoday.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Centrist

The article presents a largely neutral perspective, focusing on Mayor Robyn Tannehill’s proactive approach to addressing the challenges of rapid growth in Oxford. While Tannehill emphasizes the importance of community partnerships and innovative solutions, there is no overt ideological bias in the language or framing of the piece. The content is more about problem-solving within local governance, rather than promoting a particular political viewpoint. The mention of securing funding and building relationships with state and federal partners suggests a pragmatic, solution-oriented approach without leaning toward any specific political ideology.

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