Connect with us

Kaiser Health News

An Arm and a Leg: Self-Defense 101: Keeping Your Cool While You Fight

Published

on

Dan Weissmann
Tue, 30 Jan 2024 10:00:00 +0000

Navigating the U.S. health care system can feel like a “battle royale.” From challenging unfair medical bills to wrestling with insurance companies over pre-authorizations, patients have to be ready to stick up for themselves. 

So, how can you stay cool and confident in these fights? In this rebroadcast of “An Arm and a Leg” from 2020, host Dan Weissmann hits up self-defense coach Lauren Taylor about strategies for standing up for yourself and hears how she applied her approach in her own fight for health care coverage.

Dan Weissmann


@danweissmann

Host and producer of “An Arm and a Leg.” Previously, Dan was a staff reporter for Marketplace and Chicago’s WBEZ. His work also appears on All Things Considered, Marketplace, the BBC, 99 Percent Invisible, and Reveal, from the Center for Investigative Reporting.

Credits

Emily Pisacreta
Producer

Adam Raymonda
Audio Wizard

Ellen Weiss
Editor

Marian Wang
Editor

Click to open the Transcript

Transcript: Self-Defense 101: Keeping Your Cool While You Fight

Note: “An Arm and a Leg” uses speech-recognition software to generate transcripts, which may contain errors. Please use the transcript as a tool but check the corresponding audio before quoting the podcast.

Dan: Hey there – Before we start, I just want to say THANK YOU for supporting our work here. Thanks to you, we beat all of our goals for the end of 2023. 

That means we collected every dollar of matching funds that were on offer — and because so many folks became donors for the first time, we earned a bonus from the Institute for Nonprofit News. 

So we are starting this year in good shape, which is great, because we’ve got some big projects planned. 

Thank you so much.

Now, in less delightful news, I’m fighting a little bit with my insurance company right now. Or … is it the hospital billing office I’m fighting with? Each one keeps sending me back to the other. It’s … a good time.

There’s a First Aid Kit newsletter in all this, but for now I’m struggling to find the hours for all the phone calls, and to keep my composure. 

On that last note– keeping my composure —  this seems like a good time to bring back what may be the most useful episode we’ve ever done, from late 2020.

You ready? Here we go.

I got a voicemail from a listener named Amanda Jaffe. She’s been listening to our episodes about folks who fight back against insurance companies and outrageous bills. And she says she’s kind of a bulldog herself on this stuff. BUT she says there’s a snag. Maybe you can relate — I definitely can.

Amanda Jaffe: When I call the insurance companies, I start to get angry to a point where maybe it’s unproductive. So I need some guidance on how to remain cool when calling insurance companies. Thanks. I’d really need the help.

Dan: YES. I have been thinking about this for months and months. We’ve been hearing from people who fight and fight, and sometimes win, and a couple of things keep getting clearer:  

ONE: You’re probably gonna spend a LOT of time on the phone, a lot of it on hold, and a lot of it with people who, for one reason or another, are not gonna seem that helpful. 

And TWO, I keep hearing over and over again:  You’ve gotta keep your cool. OK, sure.

But I keep wondering again and again: OK, HOW?

And today, I think I’ve got exactly the person I’ve been looking for.

Lauren Taylor: My name is Lauren Taylor. I run Defend Yourself in Washington, DC, and we teach people skills for stopping harassment, abuse, and assault.

Dan: So for like a YEAR I’ve been describing this show as being focused on self-defense against the cost of health care. And Lauren is an actual self-defense teacher. Has been one for thirty-five years.

And it turns out self-defense — the way Lauren and her colleagues teach it —  is NOT just the hitting and the kicking. It’s defending yourself against all kinds of … encroachment. Street harassment. Creepy co-workers. Just standing up for yourself. You might’ve noticed, Lauren said her group teaches people skills for stopping harassment, abuse, and assault. 

And abuse …  I’m not sure that’s too strong a word for how the health-care industrial complex treats people. 

So, Lauren herself is just wrapping up an EPIC fight with her health insurance.  And she has been using self-defense skills all along the way. I’m not going into all the details. 

Lauren Taylor: There’s been so many things. I honestly can’t remember them all. 

Dan: But we talked through them– because she’s got ’em written down.

Lauren Taylor: This is also a self-defense thing, which is document, right?

Just like you would with a stalker or a workplace harasser or, uh, even uh, An abusive partner, is document everything because, you might need it 

Dan: You teach this in the class.

Lauren Taylor: Oh yeah.

Dan: I walk in, think I’m gonna learn how to need somebody in the nuts. And you’re like, “get a notebook.” I’m like, wow.

Lauren Taylor: People, people do walk in thinking they’re going to learn how to, , knee someone in the groin, and we do teach that. but I can’t tell you how often in evaluations people  tell us that they were completely blown away by all the other stuff that they learn, which is really about empowerment.

Dan: Yes. Yes, please. Let’s have some of that. 

This is An Arm and a Leg — a show about the cost of health care. I’m Dan Weissmann. I’m a reporter, and I like a challenge. So my job here is to take one of the most enraging, terrifying, depressing issues in American life– and YES, there’s a bunch of those, but I’m sticking with this one– and produce a show that’s entertaining, empowering, and useful.

And here we are.    

Here’s Lauren’s deal: It starts the early 1980s, 

Lauren Taylor: I had saved up money and I was gonna take some time and travel by myself. And a friend of mine told me about a self-defense class that she had taken. And I thought, “Oh, that’s a really good idea. I should probably do that if I’m going to travel by myself.”   

Dan: She says it changed her life. Like, as a teenager, she’d dealt with a LOT of street harassment. She figured, man, that’s just how it goes.

Lauren Taylor: And I had always thought that if anybody tried to rape me, there would be nothing I could do because by definition they would be bigger and stronger than me. 

And the real life-changing piece of the self-defense class was realizing that that was wrong. It was realizing that I had power and that I could hurt somebody who was trying to hurt me. 

Dan: How did that feel?   

Lauren Taylor: It’s, it’s totally life changing. I mean, even now,  like, just tell it to you. I still feel like a rush of energy through my body saying it.

Dan: It’s thrilling. It’s like, holy shit! I’m not helpless

Lauren Taylor: Yeah. I can protect myself. Yeah. And I have power and, and . A big piece of it also is I have permission to do this and I deserve to be protected.I deserve to be able to defend myself. 

And all of those are not messages that, you know, most of us get growing up still. And certainly not when I was growing up. So, it’s kind of like, caught the fever and then wanted to spread the gospel of self-defense. 

Dan: So, she’s been teaching self-defense since 1985.

I asked her: So, how did it change your life– beyond the fact that you started teaching it? Like, what did you do differently?

She says for starters, she did take that trip, and there was a night or two that didn’t go according to plan: Her place to crash fell through, she was out late, lost, a little scared. And she took out a pen, so in case she needed to hurt somebody, she’d have a pen to hurt them with. She did NOT have to use it, but having a plan helped her keep cool.

But that wasn’t the big stuff. The big stuff was standing up for herself in other ways. Like when her boss in a full-time volunteer gig started sexually harassing her.  

Lauren Taylor: Whereas before I would have liked, you know, suffered and wrung my hands and journaled about it and called 12 friends and, thought maybe there was something wrong with me  and you know, all of those things I didn’t do, I was just like, Really no, don’t do this.

Dan: And then what happened?

Lauren Taylor: Ge pretty much cut it out. 

Dan: YEAH. And then there was her mom. Who did NOT deal well with Lauren being gay. It was painful. And then there was the final straw:  

Lauren Taylor: We had a large family reunion and She didn’t invite my partner and she invited my siblings partners.

Jesus, ouch. They’d had a lot of conversations. Now Lauren set a hard boundary. She put it in writing to her mom: 

Lauren Taylor: There are some basic things I need from you, or I’m not going to be able to stay in contact with you. Right. So, if there’s a family event, My partner gets invited , that’s self-defense 

Dan: That first self-defense class Lauren took had not covered Dealing With Difficult Family Members, but Lauren says she’d gotten the message:

Lauren Taylor: It was okay. to require certain kinds of respect from people.  it was okay to be who I was, that wasn’t my fault that people treated me as less than all of that kind of stuff.

Dan: And by the way, Lauren says the classes she leads now,  they DO cover all that kind of stuff.

In other words, self-defense covers a LOT of territory. The big idea: If you’re in a tough spot, you want some options. 

Lauren says she gives students a five-part framework– five kinds of options. 

They are:  Run, yell, hit, tell, and go along. 

And they’re not all literal. Like, RUN is …

Lauren Taylor: Leave walk away. Don’t show up for the appointment, break up with the person, anything that makes you not there. 

Dan: And she says by YELL, she means: Use your voice.

Lauren Taylor: Assertiveness or deescalation or negotiation, or, you know, that’s not okay with me or don’t come any closer or, you know, I won’t come to family events if you don’t invite my partner. Right.

Dan: “Yell” covers a lot of territory there.

Lauren Taylor: Everything with your words pretty much. 

Dan: Everything with words you use with the other person. Because there’s also TELL. Which she says mean — also really broadly — get help.

Lauren Taylor: It can be getting help in the moment. uh, this person is bothering me. Can I stand with you? And then there’s, longer-term getting help going to HR, going to a hotline, , talking to a lawyer, 

Dan: Posting to social media.

Lauren Taylor: Posting it. Right. exactly. 

Dan: Hit is — well, it’s actually hitting. They practice that too.

And then there’s the last one: Go along. 

Lauren Taylor: We want people to know that that’s an option, right? We’re not saying. Always resist. We’re saying resistance is successful way more than you’ve been told and way more than you believe. 

But there are times when, going along, is the smartest and safest thing for you to do. And for example, if someone’s trying to take your property, right, if it’s a mugging, And you want to get out of there, unharmed, the smartest and safest thing to do is to give them your property. 

Dan: Yeah. I think you can probably see the broad outlines of how this could apply to wrangling with your insurance company or fighting unfair medical bills. I mean, talk about a mugging.  

It definitely reminds me of something I said when we started this self-defense series:  We’re not gonna win ’em all. We just don’t have to lose them all either. 

So, that’s Lauren’s framework.

Next: Let’s learn some SPECIFIC techniques and how we can start applying them. That’s right after this.

This episode of An Arm and a Leg is produced in partnership with KFF Health News. That’s a non-profit newsroom covering health care in America. Their work is terrific, wins all kinds of awards every year. I am so proud to work with them.

OK. How to actually USE self-defense techniques with medical bills and insurance BS.

We’ll start with an example from Lauren’s epic health-insurance fight this year. We’re not gonna get into the story– it’s too long, too weird, and it’s not even really over. BUT we will zoom in on a moment when Lauren’s on the phone and the other person opens by throwing up a roadblock, saying, YOU probably did something wrong.   

I’m like, Argh, I’m already angry. What do you do now? And Lauren’s like, “I stayed on my agenda.” 

STAYING ON YOUR AGENDA. This is a whole self-defense thing. Lauren walks me through it: 

Lauren Taylor: Here’s the process. Okay. Something’s happening. You know, like somebody is harassing you on the street or whatever …

Dan: Or you’re calling your insurance, and the other person is being REALLY unhelpful.

She says you ask yourself three questions, in this order: First, how am I feeling? It’s probably not pleasant. 

Lauren Taylor: I’m terrified. I’m angry, I’m upset. I want to cry. I feel humiliated. 

Dan: Good times. That’s the first question: How am I feeling?   

Second: What do I need? Which is more big-picture: Need to get a safe distance, need respect.  

Third, what do I WANT? This is more specific– what do you want from the other person:  

Lauren Taylor: I want you to take your hands off me. I want you to take three steps back. I want you to knock before you come in my office. I want you to stop making racist jokes. whatever it is, you turn it into what I want you to sentence, and that is your agenda. What you want to happen is your agenda.

So. Then when they do whatever people who are misusing power do, which is often. Guilt trip you or trying to manipulate you or blame you like, well, why   were you there? Why were you wearing that? Why did you get drunk? Um, it’s just a joke. Um, why wouldn’t have said it, if you hadn’t blah, blah, blah, or why you being such a bitch?

Um, you know, all of those things are to get you into their web of conversation and off of your agenda and you stay on your agenda. So if I say to you,  don’t ask me about my personal life while we’re at work. And you’re like, Oh Lauren, you’re so sensitive. 

Dan: Yeah, I’m changing the subject. Suddenly, we’re not talking about what you want. We’re talking about my perception of you. And you may have a pretty strong impulse to address that– Like, “Oh, geez, am I?” Or, “I AM NOT”  

Lauren Taylor: But instead I’m just going to say again, “Listen, Dan, I asked you. I only want to talk about work at work. And I really don’t like answering personal questions at work. So please stop asking me.” That’s staying on your agenda.

Dan: And so how did that happen in these phone calls?

Lauren Taylor: I just kept saying what I needed or. I would keep saying  so what’s the next step? What can we do from here? 

So for instance, Lauren played out a long, long set of calls with her health insurance company AND the state office that administers the Obamacare exchange in Maryland, where she lives. 

Whenever they hit an impasse, she asked, “What is the next step?” Eventually, the next step was: file an   appeal through the state attorney general’s office. Lauren called, and the first person to pick up the phone did not have a super-encouraging opening line. 

Lauren Taylor: She was like, well, I’m sure you missed a deadline. And, um, instead of saying, I didn’t miss any deadlines because then we’re into her conversation.

I said, so please tell me more about how to appeal. Right? Because  you know, she probably talks to a hundred people a day and, you know, people make all kinds of mistakes and you know, it’s a big headache to her, I’m sure. 

Dan: So Lauren didn’t take the bait. She stayed on her agenda… AND AFTER A WHILE, ONCE THE APPEAL WAS REALLY IN MOTION, Lauren noticed the same woman– who was now calling LAUREN with updates, sometimes more than once a day–  was singing a different tune. Well, definitely some new words.

Lauren Taylor: She was using we language.

Dan: That’s what we like. Yeah, 

Lauren Taylor: right.  So I was like, Oh, this is going very well. she was like, “we just need to figure this thing out and then we’ll let them know.”

“WE” language. 

OK, this is great. 

AND it’s like:  Wait, how do I actually do this?  Like, in the moment?  Like, here’s Amanda’s question again:

Amanda Jaffe:  I start to get angry to a point where maybe it’s unproductive. So I need some guidance how to remain cool when calling insurance companies. 

Dan: YEAH. Me too! Me too. 

And Lauren reframed it. She was like: OK, getting angry, that’s not a problem, not a mistake. It’s a feeling that you’re having. And it’s a really reasonable feeling to have.

And she says Amanda’s nailing it in saying:  those feelings probably aren’t gonna be super-helpful IN this conversation. 

So, you want a strategy. An agenda. A plan. 

Lauren Taylor: If you can ground yourself in the fact that you’re strategy is to remain calm and confident while still being very assertive and persistent.  that is a strategy, it doesn’t mean that you have to feel great about what’s happening. or that you aren’t upset the way that people are treating you.  it just means that as a strategy, you are choosing to use this persona, this common, confident, assertive, persistent persona to try and get what you need.

Dan: So, yeah: You’re gonna be mad. That’s gonna happen. You just don’t wanna act out those feelings in the conversation. So here’s the actual ADVICE part: You take those feelings and… 

Lauren Taylor: Do them somewhere else. You, you know, go for a walk and pound the pavement. You vent to a friend. Um, if you have a car, you roll up the windows and drive on a highway and scream. Um, you find, you know, you find a place that’s probably not alcohol or ice cream too.

Um, To process those feelings because you don’t want them just hanging out in you either. That’s not good for you either. 

Dan: Which is to say: It may be smart to have a plan GOING INTO the conversation about how you’re deal with those feelings afterwards. Maybe even make a plan with somebody else.  You know… 

Lauren Taylor: Call a friend or a family member who’s in your house and say, I’m going to get on the phone with the health insurance company, and we’re going to call you afterwards and vent. Right. And then, you know, I have a place for these feelings. It’s not that I’m squashing

Dan: Right.

Lauren Taylor: There’s a time for that  too. 

Dan: I love that.  But meanwhile, here I am IN the conversation, and things are getting hairy, and I’m HAVING A LOT OF FEELINGS ABOUT IT. 

Not so calm, not so confident, NOT SO CALM. 

Lauren’s like: Right. Got you covered. You want to find a technique that helps you quickly get calm and grounded in the moment. She says paying attention to her breathing is her go-to, but 

Lauren Taylor: My way of doing it may not work for you or her or somebody else. People have to find what works for them to stay calm and grounded. So just a few ideas. It can be, um, breathing. It can be feeling your feet on the floor. Those are my top two, but it also can be, you know, some people saying a quick prayer helps them.

Dan: She’s got more: 

Lauren Taylor: It can be, orienting yourself to the room. Like, what are five things I can see or can I find three blue things? And then what’s one thing I can hear. What’s the one thing I can feel, those orienting things that keep you very much in the present moment and also let you know, like, this may be incredibly upsetting, but right now I’m actually okay. Right now in this moment, I’m actually okay. You know, I’m maybe scared about losing my health insurance. I may be scared about where the money’s going to come from.  But if you can say to yourself, like, Oh right now, I’m sitting in a room in my apartment and, um, you know, My loved ones are around me or my pets are around me, or I have a plan for dinner or I’m going to call a friend right now I’m okay. So there’s lots of ways to get present. and I think that getting present is what can help this woman and everybody else.

Dan: What I hear you talking about … Like when you say: “get into the present,” it’s like, I’m moving my attention. I’m moving my attention from this feeling that I’m having that wants to take up my entire field of attention. And I’m kind of like reminding myself that there are other things to give my attention to. And now that I know that I can give my attention to my strategy

I think one thing that really strikes me about what you’re saying  is … it’s kind of reframing   the question. I start to get angry to a point where maybe it’s unproductive and I think the way that’s framed, is how do I not have the feeling? That’s how I’m reading the questions. The problem is I get angry. And what I’m hearing you say is like, not a problem.

Lauren Taylor: Not a problem

Dan: You’re getting angry.

Lauren Taylor: There are really good reasons to be angry

Dan: YES! For sure. So what you want isn’t to avoid getting angry– it’s just to avoid getting out of control. You probably ARE going to get mad. So you want to plan for it.

And to review, Lauren’s top two tips are:

One: Have a plan for what you’re gonna do with that anger AFTER the call. How are you going to deal with it? 

And two: Have a couple of favorite hacks for quickly re-focusing your attention. To your breath, some other sensation, whatever clicks for you.  

You’re probably gonna want to WRITE down those tricks, practice them, before you get on the phone. 

I really love this. And talking to Lauren, I realized:  Being on the phone with the insurance company– or the medical-billing office or whoever else in the medical-industrial complex you’re talking with– we’ve got advantages we don’t have in some other self-defense situations:  

One: You’re not in the same physical space with that other person. They can’t see you scrunch up your face, or gently rub your heart, or pet the cat, or silently count to ten while they’re talking.  

Which is different from being face-to-face with somebody who could hurt you– physically or emotionally.

And two: You don’t have an ongoing relationship with this particular person. It’s not like telling your mom that you need her to invite your partner to family gatherings. Or telling your colleague to stop making racist jokes. Those are relationships that are going to keep affecting you. And probably keep affecting other relationships. 

Here, you’re like, WHATEVER, anonymous insurance-company person. Which doesn’t mean you can act like a jerk to them– that’s not going to help you. But you do have an escape hatch. If you really can’t take it any more without losing your cool… you can hang up and call back later, when you’re ready, and tell the next person, GEE, I got disconnected before. 

I tell Lauren this, and she’s like

Lauren Taylor: Yeah, I was definitely thinking, you know, you can, if you have, if you’re too filled up with feeling to be doing something that feels useful, you can absolutely say, you know, I can talk about this anymore. I’ll call, call back another time.

Dan: Oh yeah. Right. You don’t have to like fake, dropping the call. You can just say like, wow. I think I need to, I need some time to digest this. , I’d like to call

Lauren Taylor: I’ll call back later.

Dan: YES. I’ll call back later. That’s where we left things with Lauren Taylor in the fall of 2020, and it’s all still super-relevant — as I can attest right now, with my back-and-forth calls to the hospital and the insurance company.

One update: Since we talked, Lauren Taylor has published a book! 

Get Empowered: A Practical Guide to Thrive, Heal, and Embrace Your Confidence in a Sexist World was published in October 2023, and — although the title suggests that the book targets folks with one X chromosome more than I happen to have — I am looking forward to reading it.  

We condensed some of Lauren’s advice into a First Aid Kit newsletter last year — along with related tips from other superstars.  We’ll put a link in the show notes — you should be able to find it wherever you’re listening, and you can sign up for any of our newsletters at arm and a leg show dot com, slash, newsletter.

We will be back in three weeks.  

Till then, take care of yourself.

This episode of An Arm and a Leg was produced by me, Dan Weissmann, edited in 2020 by Marian Wang, and for this re-release by Ellen Weiss. 

Emily Pisacreta is our senior producer. Adam Raymonda is our audio wizard.

Gabrielle Healy is our managing editor for audience — she edits the First Aid Kit newsletter.

Sarah Ballema is our operations manager. Bea Bosco is our consulting director of operations.

An Arm and a Leg is produced in partnership with KFF Health News. 

That’s a national newsroom producing in-depth journalism about health care in America, and a core program at KFF — an independent source of health policy research, polling, and journalism. 

You can learn more about KFF Health News at arm and a leg show dot com, slash KFF. 

Zach Dyer is senior audio producer at KFF Health News. He is editorial liaison to this show. 

Thanks to the INSTITUTE FOR NONPROFIT NEWS for serving as our fiscal sponsor, allowing us to accept tax-exempt donations. You can learn more about INN at I-N-N dot org. 

And thanks to everybody who supports this show financially.  I am about to shout out FIFTY people who donated in the last dozen days of 2023. You ready?

Thanks this time to… [names redacted].

Thank you so much!

“An Arm and a Leg” is a co-production of KFF Health News and Public Road Productions.

To keep in touch with “An Arm and a Leg,” subscribe to the newsletter. You can also follow the show on Facebook and X, formerly known as Twitter. And if you’ve got stories to tell about the health care system, the producers would love to hear from you.

To hear all KFF Health News podcasts, click here.

And subscribe to “An Arm and a Leg” on Spotify, Apple Podcasts, Pocket Casts, or wherever you listen to podcasts.

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

USE OUR CONTENT

This story can be republished for free (details).

——————————
By: Dan Weissmann
Title: An Arm and a Leg: Self-Defense 101: Keeping Your Cool While You Fight
Sourced From: kffhealthnews.org/news/podcast/self-defense-101-keeping-your-cool-while-you-fight/
Published Date: Tue, 30 Jan 2024 10:00:00 +0000

Did you miss our previous article…
https://www.biloxinewsevents.com/how-fringe-anti-science-views-infiltrated-mainstream-politics-and-what-it-means-in-2024/

Kaiser Health News

States Brace for Reversal of Obamacare Coverage Gains Under Trump’s Budget Bill

Published

on

kffhealthnews.org – Julie Appleby, KFF Health News – 2025-07-03 14:43:00


The tax and spending bill pushed by President Trump includes provisions that shorten ACA enrollment periods, increase paperwork, and raise premiums, threatening coverage gains from the Affordable Care Act. Particularly impacted are the 19 states running their own ACA exchanges, where automatic reenrollment would end, potentially causing 30-50% enrollment losses. Combined with the likely expiration of enhanced pandemic premium subsidies, premiums could rise 75% on average next year. Supporters cite fraud reduction, but many analysts warn these changes could push 4-6 million people out of Marketplace plans, increase the uninsured rate, and leave insurers with smaller, sicker pools and higher prices.


Shorter enrollment periods. More paperwork. Higher premiums. The sweeping tax and spending bill pushed by President Donald Trump includes provisions that would not only reshape people’s experience with the Affordable Care Act but, according to some policy analysts, also sharply undermine the gains in health insurance coverage associated with it.

The moves affect consumers and have particular resonance for the 19 states (plus Washington, D.C.) that run their own ACA exchanges.

Many of those states fear that the additional red tape — especially requirements that would end automatic reenrollment — would have an outsize impact on their policyholders. That’s because a greater percentage of people in those states use those rollovers versus shopping around each year, which is more commonly done by people in states that use the federal healthcare.gov marketplace.

“The federal marketplace always had a message of, ‘Come back in and shop,’ while the state-based markets, on average, have a message of, ‘Hey, here’s what you’re going to have next year, here’s what it will cost; if you like it, you don’t have to do anything,’” said Ellen Montz, who oversaw the federal ACA marketplace under the Biden administration as deputy administrator and director at the Center for Consumer Information and Insurance Oversight. She is now a managing director with the Manatt Health consulting group.

Millions — perhaps up to half of enrollees in some states — may lose or drop coverage as a result of that and other changes in the legislation combined with a new rule from the Trump administration and the likely expiration at year’s end of enhanced premium subsidies put in place during the covid-19 pandemic. Without an extension of those subsidies, which have been an important driver of Obamacare enrollment in recent years, premiums are expected to rise 75% on average next year. That’s starting to happen already, based on some early state rate requests for next year, which are hitting double digits.

“We estimate a minimum 30% enrollment loss, and, in the worst-case scenario, a 50% loss,” said Devon Trolley, executive director of Pennie, the ACA marketplace in Pennsylvania, which had 496,661 enrollees this year, a record.

Drops of that magnitude nationally, coupled with the expected loss of Medicaid coverage for millions more people under the legislation Trump calls the “One Big Beautiful Bill,” could undo inroads made in the nation’s uninsured rate, which dropped by about half from the time most of the ACA’s provisions went into effect in 2014, when it hovered around 14% to 15% of the population, to just over 8%, according to the most recent data.

Premiums would rise along with the uninsured rate, because older or sicker policyholders are more likely to try to jump enrollment hurdles, while those who rarely use coverage — and are thus less expensive — would not.

After a dramatic all-night session, House Republicans passed the bill, meeting the president’s July 4 deadline. Trump is expected to sign the measure on Independence Day. It would increase the federal deficit by trillions of dollars and cut spending on a variety of programs, including Medicaid and nutrition assistance, to partly offset the cost of extending tax cuts put in place during the first Trump administration.

The administration and its supporters say the GOP-backed changes to the ACA are needed to combat fraud. Democrats and ACA supporters see this effort as the latest in a long history of Republican efforts to weaken or repeal Obamacare. Among other things, the legislation would end several changes put in place by the Biden administration that were credited with making it easier to sign up, such as lengthening the annual open enrollment period and launching a special program for very low-income people that essentially allows them to sign up year-round.

In addition, automatic reenrollment, used by more than 10 million people for 2025 ACA coverage, would end in the 2028 sign-up season. Instead, consumers would have to update their information, starting in August each year, before the close of open enrollment, which would end Dec. 15, a month earlier than currently.

That’s a key change to combat rising enrollment fraud, said Brian Blase, president of the conservative Paragon Health Institute, because it gets at what he calls the Biden era’s “lax verification requirements.”

He blames automatic reenrollment, coupled with the availability of zero-premium plans for people with lower incomes that qualify them for large subsidies, for a sharp uptick in complaints from insurers, consumers, and brokers about fraudulent enrollments in 2023 and 2024. Those complaints centered on consumers’ being enrolled in an ACA plan, or switched from one to another, without authorization, often by commission-seeking brokers.

In testimony to Congress on June 25, Blase wrote that “this simple step will close a massive loophole and significantly reduce improper enrollment and spending.”

States that run their own marketplaces, however, saw few, if any, such problems, which were confined mainly to the 31 states using the federal healthcare.gov.

The state-run marketplaces credit their additional security measures and tighter control over broker access than healthcare.gov for the relative lack of problems.

“If you look at California and the other states that have expanded their Medicaid programs, you don’t see that kind of fraud problem,” said Jessica Altman, executive director of Covered California, the state’s Obamacare marketplace. “I don’t have a single case of a consumer calling Covered California saying, ‘I was enrolled without consent.’”

Such rollovers are common with other forms of health insurance, such as job-based coverage.

“By requiring everyone to come back in and provide additional information, and the fact that they can’t get a tax credit until they take this step, it is essentially making marketplace coverage the most difficult coverage to enroll in,” said Trolley at Pennie, 65% of whose policyholders were automatically reenrolled this year, according to KFF data. KFF is a health information nonprofit that includes KFF Health News.

Federal data shows about 22% of federal sign-ups in 2024 were automatic-reenrollments, versus 58% in state-based plans. Besides Pennsylvania, the states that saw such sign-ups for more than 60% of enrollees include California, New York, Georgia, New Jersey, and Virginia, according to KFF.

States do check income and other eligibility information for all enrollees — including those being automatically renewed, those signing up for the first time, and those enrolling outside the normal open enrollment period because they’ve experienced a loss of coverage or other life event or meet the rules for the low-income enrollment period.

“We have access to many data sources on the back end that we ping, to make sure nothing has changed. Most people sail through and are able to stay covered without taking any proactive step,” Altman said.

If flagged for mismatched data, applicants are asked for additional information. Under current law, “we have 90 days for them to have a tax credit while they submit paperwork,” Altman said.

That would change under the tax and spending plan before Congress, ending presumptive eligibility while a person submits the information.

A white paper written for Capital Policy Analytics, a Washington-based consultancy that specializes in economic analysis, concluded there appears to be little upside to the changes.

While “tighter verification can curb improper enrollments,” the additional paperwork, along with the expiration of higher premiums from the enhanced tax subsidies, “would push four to six million eligible people out of Marketplace plans, trading limited fraud savings for a surge in uninsurance,” wrote free market economists Ike Brannon and Anthony LoSasso.

“Insurers would be left with a smaller, sicker risk pool and heightened pricing uncertainty, making further premium increases and selective market exits [by insurers] likely,” they wrote.

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

USE OUR CONTENT

This story can be republished for free (details).

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

Subscribe to KFF Health News’ free Morning Briefing.

This article first appeared on KFF Health News and is republished here under a Creative Commons license.

The post States Brace for Reversal of Obamacare Coverage Gains Under Trump’s Budget Bill appeared first on kffhealthnews.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

This content presents a critique of Republican-led changes to the Affordable Care Act, emphasizing potential negative impacts such as increased premiums, reduced enrollment, and the erosion of coverage gains made under the ACA. It highlights the perspective of policy analysts and state officials who express concern over these measures, while also presenting conservative viewpoints, particularly those focusing on fraud reduction. Overall, the tone and framing lean toward protecting the ACA and its expansions, which traditionally aligns with Center-Left media analysis.

Continue Reading

Kaiser Health News

Dual Threats From Trump and GOP Imperil Nursing Homes and Their Foreign-Born Workers

Published

on

kffhealthnews.org – Jordan Rau, KFF Health News – 2025-06-26 04:00:00


In Alexandria, Virginia, Rev. Donald Goodness, 92, is cared for by many foreign-born nurses like Jackline Conteh from Sierra Leone, who vigilantly manages his celiac disease needs. The long-term care industry relies heavily on immigrants, with 28% of direct care workers being foreign-born. However, President Trump’s 2024 immigration crackdown, including rescinded protections and revoked work permits for refugees, threatens staffing levels. Coupled with proposed Medicaid spending cuts, nursing homes face worsening shortages and quality challenges. Many immigrant caregivers fear deportation, risking a crisis in elder care as demand rises with America’s aging population.


In a top-rated nursing home in Alexandria, Virginia, the Rev. Donald Goodness is cared for by nurses and aides from various parts of Africa. One of them, Jackline Conteh, a naturalized citizen and nurse assistant from Sierra Leone, bathes and helps dress him most days and vigilantly intercepts any meal headed his way that contains gluten, as Goodness has celiac disease.

“We are full of people who come from other countries,” Goodness, 92, said about Goodwin House Alexandria’s staff. Without them, the retired Episcopal priest said, “I would be, and my building would be, desolate.”

The long-term health care industry is facing a double whammy from President Donald Trump’s crackdown on immigrants and the GOP’s proposals to reduce Medicaid spending. The industry is highly dependent on foreign workers: More than 800,000 immigrants and naturalized citizens comprise 28% of direct care employees at home care agencies, nursing homes, assisted living facilities, and other long-term care companies.

But in January, the Trump administration rescinded former President Joe Biden’s 2021 policy that protected health care facilities from Immigration and Customs Enforcement raids. The administration’s broad immigration crackdown threatens to drastically reduce the number of current and future workers for the industry. “People may be here on a green card, and they are afraid ICE is going to show up,” said Katie Smith Sloan, president of LeadingAge, an association of nonprofits that care for older adults.

Existing staffing shortages and quality-of-care problems would be compounded by other policies pushed by Trump and the Republican-led Congress, according to nursing home officials, resident advocates, and academic experts. Federal spending cuts under negotiation may strip nursing homes of some of their largest revenue sources by limiting ways states leverage Medicaid money and making it harder for new nursing home residents to retroactively qualify for Medicaid. Care for 6 in 10 residents is paid for by Medicaid, the state-federal health program for poor or disabled Americans.

“We are facing the collision of two policies here that could further erode staffing in nursing homes and present health outcome challenges,” said Eric Roberts, an associate professor of internal medicine at the University of Pennsylvania.

The industry hasn’t recovered from covid-19, which killed more than 200,000 long-term care facility residents and workers and led to massive staff attrition and turnover. Nursing homes have struggled to replace licensed nurses, who can find better-paying jobs at hospitals and doctors’ offices, as well as nursing assistants, who can earn more working at big-box stores or fast-food joints. Quality issues that preceded the pandemic have expanded: The percentage of nursing homes that federal health inspectors cited for putting residents in jeopardy of immediate harm or death has risen alarmingly from 17% in 2015 to 28% in 2024.

In addition to seeking to reduce Medicaid spending, congressional Republicans have proposed shelving the biggest nursing home reform in decades: a Biden-era rule mandating minimum staffing levels that would require most of the nation’s nearly 15,000 nursing homes to hire more workers.

The long-term care industry expects demand for direct care workers to burgeon with an influx of aging baby boomers needing professional care. The Census Bureau has projected the number of people 65 and older would grow from 63 million this year to 82 million in 2050.

In an email, Vianca Rodriguez Feliciano, a spokesperson for the Department of Health and Human Services, said the agency “is committed to supporting a strong, stable long-term care workforce” and “continues to work with states and providers to ensure quality care for older adults and individuals with disabilities.” In a separate email, Tricia McLaughlin, a Department of Homeland Security spokesperson, said foreigners wanting to work as caregivers “need to do that by coming here the legal way” but did not address the effect on the long-term care workforce of deportations of classes of authorized immigrants.

Goodwin Living, a faith-based nonprofit, runs three retirement communities in northern Virginia for people who live independently, need a little assistance each day, have memory issues, or require the availability of around-the-clock nurses. It also operates a retirement community in Washington, D.C. Medicare rates Goodwin House Alexandria as one of the best-staffed nursing homes in the country. Forty percent of the organization’s 1,450 employees are foreign-born and are either seeking citizenship or are already naturalized, according to Lindsay Hutter, a Goodwin spokesperson.

“As an employer, we see they stay on with us, they have longer tenure, they are more committed to the organization,” said Rob Liebreich, Goodwin’s president and CEO.

Jackline Conteh spent much of her youth shuttling between Sierra Leone, Liberia, and Ghana to avoid wars and tribal conflicts. Her mother was killed by a stray bullet in her home country of Liberia, Conteh said. “She was sitting outside,” Conteh, 56, recalled in an interview.

Conteh was working as a nurse in a hospital in Sierra Leone in 2009 when she learned of a lottery for visas to come to the United States. She won, though she couldn’t afford to bring her husband and two children along at the time. After she got a nursing assistant certification, Goodwin hired her in 2012.

Conteh said taking care of elders is embedded in the culture of African families. When she was 9, she helped feed and dress her grandmother, a job that rotated among her and her sisters. She washed her father when he was dying of prostate cancer. Her husband joined her in the United States in 2017; she cares for him because he has heart failure.

“Nearly every one of us from Africa, we know how to care for older adults,” she said.

Her daughter is now in the United States, while her son is still in Africa. Conteh said she sends money to him, her mother-in-law, and one of her sisters.

In the nursing home where Goodness and 89 other residents live, Conteh helps with daily tasks like dressing and eating, checks residents’ skin for signs of swelling or sores, and tries to help them avoid falling or getting disoriented. Of 102 employees in the building, broken up into eight residential wings called “small houses” and a wing for memory care, at least 72 were born abroad, Hutter said.

Donald Goodness grew up in Rochester, New York, and spent 25 years as rector of The Church of the Ascension in New York City, retiring in 1997. He and his late wife moved to Alexandria to be closer to their daughter, and in 2011 they moved into independent living at the Goodwin House. In 2023 he moved into one of the skilled nursing small houses, where Conteh started caring for him.

“I have a bad leg and I can’t stand on it very much, or I’d fall over,” he said. “She’s in there at 7:30 in the morning, and she helps me bathe.” Goodness said Conteh is exacting about cleanliness and will tell the housekeepers if his room is not kept properly.

Conteh said Goodness was withdrawn when he first arrived. “He don’t want to come out, he want to eat in his room,” she said. “He don’t want to be with the other people in the dining room, so I start making friends with him.”

She showed him a photo of Sierra Leone on her phone and told him of the weather there. He told her about his work at the church and how his wife did laundry for the choir. The breakthrough, she said, came one day when he agreed to lunch with her in the dining room. Long out of his shell, Goodness now sits on the community’s resident council and enjoys distributing the mail to other residents on his floor.

“The people that work in my building become so important to us,” Goodness said.

While Trump’s 2024 election campaign focused on foreigners here without authorization, his administration has broadened to target those legally here, including refugees who fled countries beset by wars or natural disasters. This month, the Department of Homeland Security revoked the work permits for migrants and refugees from Cuba, Haiti, Nicaragua, and Venezuela who arrived under a Biden-era program.

“I’ve just spent my morning firing good, honest people because the federal government told us that we had to,” Rachel Blumberg, president of the Toby & Leon Cooperman Sinai Residences of Boca Raton, a Florida retirement community, said in a video posted on LinkedIn. “I am so sick of people saying that we are deporting people because they are criminals. Let me tell you, they are not all criminals.”

At Goodwin House, Conteh is fearful for her fellow immigrants. Foreign workers at Goodwin rarely talk about their backgrounds. “They’re scared,” she said. “Nobody trusts anybody.” Her neighbors in her apartment complex fled the U.S. in December and returned to Sierra Leone after Trump won the election, leaving their children with relatives.

“If all these people leave the United States, they go back to Africa or to their various countries, what will become of our residents?” Conteh asked. “What will become of our old people that we’re taking care of?”

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

Subscribe to KFF Health News’ free Morning Briefing.

This article first appeared on KFF Health News and is republished here under a Creative Commons license.

The post Dual Threats From Trump and GOP Imperil Nursing Homes and Their Foreign-Born Workers appeared first on kffhealthnews.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

This content primarily highlights concerns about the impact of restrictive immigration policies and Medicaid spending cuts proposed by the Trump administration and Republican lawmakers on the long-term care industry. It emphasizes the importance of immigrant workers in healthcare, the challenges that staffing shortages pose to patient care, and the potential negative effects of GOP policy proposals. The tone is critical of these policies while sympathetic toward immigrant workers and advocates for maintaining or increasing government support for healthcare funding. The framing aligns with a center-left perspective, focusing on social welfare, immigrant rights, and concern about the consequences of conservative economic and immigration policies without descending into partisan rhetoric.

Continue Reading

Kaiser Health News

California’s Much-Touted IVF Law May Be Delayed Until 2026, Leaving Many in the Lurch

Published

on

kffhealthnews.org – Sarah Kwon – 2025-06-25 04:00:00


California lawmakers are set to delay the state’s new IVF insurance coverage law, originally effective July 1, to January 2026. Governor Gavin Newsom requested the postponement to resolve coverage details like embryo storage and donor materials. The law mandates large employers’ health plans to cover infertility diagnosis and treatment, including up to three egg retrievals and unlimited embryo transfers, benefiting nine million people, including same-sex couples and single parents. The delay has caused uncertainty and frustration among patients and employers. If not delayed, enforcement begins July 1, but most employers renew contracts in January, delaying coverage start anyway. Lawmakers will vote soon.


California lawmakers are poised to delay the state’s much-ballyhooed new law mandating in vitro fertilization insurance coverage for millions, set to take effect July 1. Gov. Gavin Newsom has asked lawmakers to push the implementation date to January 2026, leaving patients, insurers, and employers in limbo.

The law, SB 729, requires state-regulated health plans offered by large employers to cover infertility diagnosis and treatment, including IVF. Nine million people will qualify for coverage under the law. Advocates have praised the law as “a major win for Californians,” especially in making same-sex couples and aspiring single parents eligible, though cost concerns limited the mandate’s breadth.

People who had been planning fertility care based on the original timeline are now “left in a holding pattern facing more uncertainty, financial strain, and emotional distress,” Alise Powell, a director at Resolve: The National Infertility Association, said in a statement.

During IVF, a patient’s eggs are retrieved, combined with sperm in a lab, and then transferred to a person’s uterus. A single cycle can total around $25,000, out of reach for many. The California law requires insurers to cover up to three egg retrievals and an unlimited number of embryo transfers.

Not everyone’s coverage would be affected by the delay. Even if the law took effect July 1, it wouldn’t require IVF coverage to start until the month an employer’s contract renews with its insurer. Rachel Arrezola, a spokesperson for the California Department of Managed Health Care, said most of the employers subject to the law renew their contracts in January, so their employees would not be affected by a delay.

She declined to provide data on the percentage of eligible contracts that renew in July or later, which would mean those enrollees wouldn’t get IVF coverage until at least a full year from now, in July 2026 or later.

The proposed new implementation date comes amid heightened national attention on fertility coverage. California is now one of 15 states with an IVF mandate, and in February, President Donald Trump signed an executive order seeking policy recommendations to expand IVF access.

It’s the second time Newsom has asked lawmakers to delay the law. When the Democratic governor signed the bill in September, he asked the legislature to consider delaying implementation by six months. The reason, Newsom said then, was to allow time to reconcile differences between the bill and a broader effort by state regulators to include IVF and other fertility services as an essential health benefit, which would require the marketplace and other individual and small-group plans to provide the coverage.

Newsom spokesperson Elana Ross said the state needs more time to provide guidance to insurers on specific services not addressed in the law to ensure adequate and uniform coverage. Arrezola said embryo storage and donor eggs and sperm were examples of services requiring more guidance.

State Sen. Caroline Menjivar, a Democrat who authored the original IVF mandate, acknowledged a delay could frustrate people yearning to expand their families, but requested patience “a little longer so we can roll this out right.”

Sean Tipton, a lobbyist for the American Society for Reproductive Medicine, contended that the few remaining questions on the mandate did not warrant a long delay.

Lawmakers appear poised to advance the delay to a vote by both houses of the legislature, likely before the end of June. If a delay is approved and signed by the governor, the law would immediately be paused. If this does not happen before July 1, Arrezola said, the Department of Managed Health Care would enforce the mandate as it exists. All plans were required to submit compliance filings to the agency by March. Arrezola was unable to explain what would happen to IVF patients whose coverage had already begun if the delay passes after July 1.

The California Association of Health Plans, which opposed the mandate, declined to comment on where implementation efforts stand, although the group agrees that insurers need more guidance, spokesperson Mary Ellen Grant said.

Kaiser Permanente, the state’s largest insurer, has already sent employers information they can provide to their employees about the new benefit, company spokesperson Kathleen Chambers said. She added that eligible members whose plans renew on or after July 1 would have IVF coverage if implementation of the law is not delayed.

Employers and some fertility care providers appear to be grappling over the uncertainty of the law’s start date. Amy Donovan, a lawyer at insurance brokerage and consulting firm Keenan & Associates, said the firm has fielded many questions from employers about the possibility of delay. Reproductive Science Center and Shady Grove Fertility, major clinics serving different areas of California, posted on their websites that the IVF mandate had been delayed until January 2026, which is not yet the case. They did not respond to requests for comment.

Some infertility patients confused over whether and when they will be covered have run out of patience. Ana Rios and her wife, who live in the Central Valley, had been trying to have a baby for six years, dipping into savings for each failed treatment. Although she was “freaking thrilled” to learn about the new law last fall, Rios could not get clarity from her employer or health plan on whether she was eligible for the coverage and when it would go into effect, she said. The couple decided to go to Mexico to pursue cheaper treatment options.

“You think you finally have a helping hand,” Rios said of learning about the law and then, later, the requested delay. “You reach out, and they take it back.”

This article was produced by KFF Health News, which publishes California Healthline, an editorially independent service of the California Health Care Foundation. 

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

USE OUR CONTENT

This story can be republished for free (details).

KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs at KFF—an independent source of health policy research, polling, and journalism. Learn more about KFF.

Subscribe to KFF Health News’ free Morning Briefing.

This article first appeared on KFF Health News and is republished here under a Creative Commons license.

The post California’s Much-Touted IVF Law May Be Delayed Until 2026, Leaving Many in the Lurch appeared first on kffhealthnews.org



Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.

Political Bias Rating: Center-Left

This content is presented in a factual, balanced manner typical of center-left public policy reporting. It focuses on a progressive healthcare issue (mandated IVF insurance coverage) favorably highlighting benefits for diverse family structures and individuals, including same-sex couples and single parents, which often aligns with center-left values. At the same time, it includes perspectives from government officials, industry representatives, opponents, and patients, offering a nuanced view without overt ideological framing or partisan rhetoric. The emphasis on healthcare access, social equity, and patient impact situates the coverage within a center-left orientation.

Continue Reading

Trending