Mississippi Today
MDE is spending millions on virtual tutoring service educators say is useful, though data shows it’s not widely used
One year into a nearly $11 million deal, educators say access to a 24/7 tutoring service is a positive addition to their school districts, though usage data shows just 35% of students with access have used it at least once this school year.
The Mississippi Department of Education signed a $10.7 million contract with Paper, a virtual tutoring company, in March of 2022. The tutorial services are one effort to address learning loss caused by the pandemic and are funded by federal pandemic relief dollars. Paper has numerous contracts across the country, some of which have already ended because of poor student participation. Columbus City Schools in Ohio had a usage rate of 8% when the district cut ties, as reported by Chalkbeat.
READ MORE: How three Mississippi school districts are spending $207 million in federal relief funds
The contract required a minimum of 300 tutoring sessions a month, distributed evenly across the state’s six regional education communities. When asked if this goal was rigorous enough given the 320,000 Mississippi students grades 3-12 with access to Paper, Associate State Superintendent Marla Davis said it’s important to keep in mind that the state cannot mandate students use the service and that even if it was a low goal, it’s one that Paper has far exceeded. Students have used Paper over 2 million times this school year, with 285,000 of those uses being live one-on-one help sessions.
Paper provides 24/7 access to live tutoring through an instant messaging platform, but recently added a new feature that allows students to send voice recordings if they are not strong typists. Students are randomly matched with a tutor based on the subject they request, and can also upload essays for writing review or practice for the math state tests. The test prep, which does not involve a live tutor unless a student asks for help, accounts for 80% of the 2 million log-ons.
While more than a third of students with access have used the service at least once since the start of the school year, 18% are regular users.
Nicholas Munyan-Penny, assistant director of P-12 policy at national education civil rights group The Education Trust, said some states or districts have made their on-demand tutoring contracts results-based, requiring students to improve a certain amount for the contract to get paid. He said this seems like a better model to hold vendors accountable for providing high quality services, which some districts say has brought improved vendor engagement.
To date, Mississippi’s education department has paid Paper $4.5 million through flat-rate invoices.
The contract was originally presented as a ”high-dosage tutoring” option, a research-supported method of tutoring that involves a structured curriculum aligned with classroom work being taught during the school day in small groups with the same tutor each time, ideally three to four times a week.
Davis, the associate state superintendent, said while the state still encourages districts to use Paper frequently, the department has changed its language, calling the service “on-demand tutoring” to better reflect what Paper offers.
Paper participation varies significantly across the state, largely because districts get to choose how to implement the services. Some have incorporated it into structured class time or remediation activities, while others just encourage students to use it independently.
Districts with lower usage rates had a variety of reasons for why they were not utilizing the platform more, including students doing well enough that they didn’t need additional tutoring and having a local contract with a different virtual tutoring service to finish out first.
The Natchez-Adams School District has pursued in-person tutoring more closely resembling the high-dosage model, saying in an email that it’s what students and parents preferred, but that it hopes to push Paper more next year as well.
“When we see that usage is waning, we do get on the phone,” Davis said at the April 19 meeting of the state Board of Education. “We did quite a number of phone calls to districts and say ‘Hey, you all opted in to these tutorial services, they are free, is there anything we do to support you in the implementation?’”
Teresa Jackson, superintendent of the Winona-Montgomery school district, said the district decided to delay implementing Paper for a year because it received a grant from the education department to update textbooks and other curriculum materials.
“For us, it was just another thing to have to learn,” she said. “We actually think it is a very good program, it’s just that we were kinda saturated with curriculum products this year and we want our teachers to be very well trained in something before we ask them to use it.”
Jackson said training sessions are already scheduled to familiarize teachers with the service before summer school and the 2023-24 school year.
Other districts with high usage rates have cited the training provided by the local Paper representatives as instrumental to the adoption of the program. Davis said the regional representatives are all former Mississippi educators, an aspect she believes is unique to Mississippi’s services.
In the Quitman School District, where 87% of students have used Paper at least once, Curriculum Coordinator Shevonda Truman said the district asked its local representative to come work with teachers who were not utilizing it as often.
“When you have that kind of exposure, when you have that opportunity to really have someone show you the tools and how to use them in your classroom, individualizing it just for you and just for your kiddos, it makes a big difference,” she said.
Truman also said the majority of Paper usage in the district occurs during the school day, something other districts and state-level data have echoed.
Munyan-Penny of The Education Trust said that on-demand tutoring services often do not have the characteristics that make high-dosage or intensive tutoring effective. Despite this, he was pleasantly surprised to hear that the majority of Paper usage in Mississippi is happening during the school day, as it helps ensure that students who need help are getting access to it.
Holmes County Superintendent Jennifer Wilson said shifting to incorporating Paper into the school day has improved participation in a rural district where many students struggle with home internet access. In December, only 3% of students had used the service at least once, a number that rose to 28% in April once they started using the math state test prep feature during the school day.
“We’re going to be looking at how else we can move the needle in terms of our usage of Paper so that we get the biggest return on the investment,” Wilson said.
Some teachers have said they feel like the investment is worth it and hope to see it continue.
“I’ve been a teacher for 12 years now, and this is the first time that they’ve pushed out something new like this that I was actually excited about and felt like was worth the money,” said Shundra Young, a biology teacher at Germantown High School in the Madison County School District.
Young said she uses Paper to help students review content they missed on benchmark tests, giving them a list of questions they’re required to go over with the Paper tutors. Students then upload screenshots of the conversation and take a mini-quiz afterward to make sure they understand what they went over with the tutor.
“From the beginning to the end of the conversation with the tutor, I’ve even seen more of an effort or students going from one or two-word answers to actually typing out things,” she said. “Sometimes they even start asking questions that weren’t on the list for them to ask, so I feel like, one, it’s really building confidence because it’s helping them realize they can get it, and the other thing is I have seen an increase in comprehension for the ones that have used it.”
Davis, the associate state superintendent, said she sees it as “premature” to comment on whether Paper is improving outcomes statewide since state test results aren’t available yet.
Results may not be in, but recent efforts to increase use of the platform have shown results. A “March Madness” contest accounted for 1.6 million Paper log-ons out of the overall 2 million this year. The contest specifically tracked activity in math games developed using Mississippi content standards to help students prepare for the state tests. If a student has trouble with a question in the math games, they can request a tutor to join them.
The success of the math prep questions has led Taylor McCain, an English Language Arts teacher at Jefferson Middle School in the Columbia School District, to request them for her subject area as well. This addition is one of the only things McCain said she would like to see changed though, as she has “thoroughly enjoyed” using the essay check feature in her classes to help with peer reviews of essays.
“(Paper) saves me so much time in grading essays,” she said. “Now the peer review of the rough draft is finished and they’re just going in for final edits, and I get to grade the whole finished essay instead of the rough draft and the peer review and then grading the whole essay.”
McCain said she likes how Paper’s system requires students to explain the prompt and what the tutor should be checking for. She added that the feedback from the tutors is always constructive criticism and does not merely fix things for students.
Other educators echoed this sentiment and said sometimes students express frustration that they don’t get the answers more quickly, but that it’s one thing teachers really appreciate about the platform.
“Tutors do not give them the answer, they talk them through it and talk them through how to get to it … asking them leading questions like a teacher would,” said Katherine Pitts, a math instructional coach in the Biloxi School District.
Pitts also said she has heard from some math teachers that high-achieving students have an easier time using the platform.
“Your higher achieving students know what questions to ask and so they know ‘this is what I need help in and this is what I don’t understand,’” she said. “Whereas some of our regular students, it’s kind of one of those things of ‘I don’t understand what I don’t understand,’ so it sometimes is difficult for them.”
Pitts said they’re planning to “use it as much as we can as long as we have it.” The state’s contract with Paper is slated to end in September 2024.
Pitts added the Biloxi School District wants the state to see that it’s being used and students are taking advantage of this resource.
Multiple districts expressed their desire for the state to make the service available after the expiration of the federal pandemic relief money. Davis said the education department has not discussed extending the contract yet, but she hopes to be able to since the department has received such positive feedback.
Munyan-Penny of The Education Trust said it should come down to whether or not there’s growth in student performance, particularly among students who are the most at need.
“If Mississippi does some evaluation work on how the Paper tutoring is going and they find that it’s actually making an impact, then that seems like maybe it’s something they do want to continue,” he said. “But I think it’s important to make sure that anecdotal positive feelings and experiences with the platform translate into actual gains.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons license.
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Mississippi Today
UMMC hospital madison county
The University of Mississippi Medical Center has acquired Canton-based Merit Health Madison and is preparing to move a pediatric clinic to Madison, continuing a trend of moving services to Jackson’s suburbs.
The 67-bed hospital, now called UMMC Madison, will provide a wide range of community hospital services, including emergency services, medical-surgical care, intensive care, cardiology, neurology, general surgery and radiology services. It also will serve as a training site for medical students, and it plans to offer OB-GYN care in the future.
“As Mississippi’s only academic medical center, we must continue to be focused on our three-part mission to educate the next generation of health care providers, conduct impactful research and deliver accessible high-quality health care,” Dr. LouAnn Woodward, UMMC’s vice chancellor of health affairs, said in a statement. “Every decision we make is rooted in our mission.”
The new facility will help address space constraints at the medical center’s main campus in Jackson by freeing up hospital beds, imaging services and operating areas, said Dr. Alan Jones, associate vice chancellor for health affairs.
UMMC physicians have performed surgeries and other procedures at the hospital in Madison since 2019. UMMC became the full owner of the hospital May 1 after purchasing it from Franklin, Tennessee-based Community Health Systems.
The Batson Kids Clinic, which offers pediatric primary care, will move to the former Mississippi Center for Advanced Medicine location in Madison. This space will allow the medical center to offer pediatric primary care and specialty services and resolve space issues that prevent the clinic from adding new providers, according to Institutions of Higher Learning board minutes.
A UMMC spokesperson did not respond to questions about the services that will be offered at the clinic or when it will begin accepting patients.
The Mississippi Center for Advanced Medicine, a pediatric subspecialty clinic, closed last year as a result of a settlement in a seven-year legal battle between the clinic and UMMC in a federal trade secrets lawsuit.
The changes come after the opening of UMMC’s Colony Park South clinic in Ridgeland in February. The clinic offers a range of specialty outpatient services, including surgical services. Another Ridgeland UMMC clinic, Colony Park North, will open in 2026.
The expansion of UMMC clinical services to Madison County has been criticized by state lawmakers and Jackson city leaders. The medical center does not need state approval to open new educational facilities. Critics say UMMC has used this exemption to locate facilities in wealthier, whiter neighborhoods outside Jackson while reducing services in the city.
UMMC did not respond to a request for comment about its movement of services to Madison County.
UMMC began removing clinical services this year from Jackson Medical Mall, which is in a majority-Black neighborhood with a high poverty rate. The medical center plans to reduce its square footage at the mall by about 75% in the next year.
The movement of health care services from Jackson to the suburbs is a “very troubling trend” that will make it more difficult for Jackson residents to access care, Democratic state Sen. John Horhn, who will become Jackson’s mayor July 1, previously told Mississippi Today.
Lawmakers sought to rein in UMMC’s expansion outside Jackson this year by passing a bill that would require the medical center to receive state approval before opening new educational medical facilities in areas other than the vicinity of its main campus and Jackson Medical Mall. Republican Gov. Tate Reeves vetoed the legislation, saying he opposed an unrelated provision in the bill.
This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.
The post UMMC hospital madison county appeared first on mississippitoday.org
Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.
Political Bias Rating: Center-Left
The article presents a primarily factual report on UMMC’s expansion into Madison County, outlining the medical center’s services and strategic decisions while including critiques from Democratic leaders and local officials about the suburban shift. The inclusion of concerns over equity and access—highlighting that the expansion is occurring in wealthier, whiter suburbs at the expense of services in majority-Black, poorer neighborhoods—leans the piece toward a center-left perspective, emphasizing social justice and community impact. However, the article maintains a measured tone by presenting statements from UMMC representatives and government officials without overt editorializing, thus keeping the overall coverage grounded in balanced reporting with a slight progressive framing.
Mississippi Today
Rita Brent, Q Parker headline ‘Medgar at 100’ Concert
Nationally known comedian Rita Brent will host the Medgar & Myrlie Evers Institute’s “Medgar at 100” Concert on June 28.
Tickets go on sale Saturday, June 14, and can be ordered on the institute’s website.
The concert will take place at the Jackson Convention Complex and is the capstone event of the “Medgar at 100” Celebration. Organizers are calling the event “a cultural tribute and concert honoring the enduring legacy of Medgar Wiley Evers.”
“My father believed in the power of people coming together — not just in protest, but in joy and purpose, and my mother and father loved music,” said Reena Evers-Everette, executive director of the institute. “This evening is about honoring his legacy with soul, celebration, and a shared commitment to carry his work forward. Through music and unity, we are creating space for remembrance, resilience, and the rising voices of a new generation.”
In addition to Brent, other featured performers include: actress, comedian and singer Tisha Campbell; soul R&B powerhouse Leela James; and Grammy award-winning artist, actor, entrepreneur and philanthropist Q Parker and Friends.
Organizers said the concert is also “a call to action — a gathering rooted in remembrance, resistance, and renewal.”
Proceeds from the event will go to support the Medgar & Myrlie Evers Institute’s mission to “advance civic engagement, develop youth leadership, and continue the fight for justice in Mississippi and beyond.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.
The post Rita Brent, Q Parker headline 'Medgar at 100' Concert appeared first on mississippitoday.org
Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.
Political Bias Rating: Centrist
This article presents a straightforward, factual report on the upcoming “Medgar at 100” concert honoring civil rights leader Medgar Wiley Evers. The tone is respectful and celebratory, focusing on the event’s cultural and community significance without expressing a political stance or ideological bias. It quotes organizers and highlights performers while emphasizing themes of remembrance, unity, and justice. The coverage remains neutral by reporting the event details and mission of the Medgar & Myrlie Evers Institute without editorializing or promoting a specific political viewpoint. Overall, it maintains balanced and informative reporting.
Mississippi Today
Future uncertain for residents of abandoned south Jackson apartment complex
Residents at Chapel Ridge Apartments in Jackson are left wondering what to do next after months dealing with trash pileups, property theft and the possibility of water shutoffs due to the property owner skipping out on the bill.
On Sunday, Ward 5 Councilman Vernon Hartley, city attorney Drew Martin and code enforcement officers discussed next steps for the complex, which, since April 30, has been without a property manager.
“How are you all cracking down on other possible fraudulent property managers around Jackson?” one woman asked Martin.
“ We don’t know they’re there until we know they’re there, and I know that’s a terrible answer, but I don’t personally have another one I’m aware of right now,” Martin said. “These individuals don’t seem to have owned another apartment complex in the Metro Jackson area, despite owning a whole bunch nationwide.”
Back in April, a letter was left on the door of the leasing office advising residents to not make rental payments until a new property manager arrives. The previous property managers are Lynd Management Group, a company based in San Antonio, Texas.
The complex has been under increased scrutiny after Chapel Ridge Apartments lost its solid waste contract mid-March due to months of nonpayment. The removal of dumpsters led to a portion of the parking lot turning into a dumping site, an influx of rodents and gnats, and an investigation by the Mississippi Department of Environmental Quality. Local leaders pitched in to help remedy the situation, and in May, Waste Management provided two dumpsters for the complex.
However, the problems persisted. In May, JXN Water released the names of 15 apartment complexes that owe more than $100,000 in unpaid water fees. Chapel Ridge was on the list. JXN Water spokesperson Aisha Carson said via email that they are “pursuing legal options to address these large-scale delinquencies across several properties.”
“While no shutoffs are imminent at this time, we are evaluating each case based on legal feasibility and the need to balance enforcement with tenant protections. Our focus is on transparency and accountability, not disruption—but we will act when needed to ensure the integrity of the system,” Carson said.
And earlier this week, Chapel Ridge Apartments was declared a public nuisance. Martin said this gives the city of Jackson “the authority to come in, mow the grass and board up any of the units where people aren’t living.”
Martin said the situation is complicated, because the complex is owned by Chapel Ridge Apartments LLC. The limited liability corporation is owned by CRBM Realty Inc. and Crown Capital Holdings LLC, which are ultimately owned by Moshe “Mark” Silber. In April, Silber was sentenced to 30 months in prison for conspiracy to commit wire fraud affecting a financial institution. Earlier this month, both companies filed for bankruptcy in New Jersey.
Now, Martin said the main goal is to find someone who can manage the property.
“Somebody’s got to be able to collect rent from you,” Martin said. “They got to be able to pay the water. They got to be able to pay the garbage. They got to be able to pay for the lights to be on. They got to maintain the property, so that’s our goal is to put that in place.”
Chapel Ridge offers a rent scale based on household income. Those earning under 50% of the area median income — between $21,800 and $36,150 depending on household size — for example, pay $480 for a two-bedroom and $539 for a three-bedroom unit. Rent increases between $20 and $40 for those earning under 60% of the area median income.
Valarie Banks said that when she moved into Chapel Ridge nearly 13 years ago, it was a great community. The disabled mother and grandmother moved from West Jackson to the complex because it was neatly kept and quiet.
“It was beautiful. I saw a lot of kids out playing. There were people that were engaging you when you came out. They were eager to help,” Banks said. “ I hope that they could bring this place back to the way it once was.”
But after months of uncertainty, Banks is preparing to move. She said she’s not the only one.
“I have somewhere to go, but I’m just trying to get my money together so I can be able to handle the deposits and the bills that come after you move,” she said. “All of my doctors are around here close to me. In 12 years, I made this place home for me. … I’ve been stacking my rent, but it’s still not enough if I want to move this month.”
While she said she’s holding onto her rent payments for the time being, she realizes that many of her fellow residents may not be as lucky. Without someone to maintain the apartments, some residents are finding themselves without basic amenities.
“Some people are in dire straits, because they don’t have a stove or a fridge or the air conditioner,” she said. “Their stove went out, or the fridge went out, or they stole the air conditioner while you’re in the apartment.”
Banks isn’t the only one who is formulating a plan to leave. One woman, who asked to remain anonymous, said she’s been trying to save money to move, but she already has $354 wrapped up in a money order that she’s unable to pass off for her rent, due to the property manager’s recent departure.
“It really feels like an abandonment and just stressful to live where I’m living at right now. This just doesn’t happen. It just feels stressful. It doesn’t feel good at all,” she said.
She’s trying to remain optimistic, but as each day passes without someone to maintain the property, she’s losing hope.
“ I just hope that things get better some day, somehow, hopefully, because if not, more than likely I’m going to have to leave because I can only take so much,” she said. “I can’t continue to deal with this situation of hoping and wishing somebody comes, and they don’t.”
This article first appeared on Mississippi Today and is republished here under a Creative Commons Attribution-NoDerivatives 4.0 International License.
The post Future uncertain for residents of abandoned south Jackson apartment complex appeared first on mississippitoday.org
Note: The following A.I. based commentary is not part of the original article, reproduced above, but is offered in the hopes that it will promote greater media literacy and critical thinking, by making any potential bias more visible to the reader –Staff Editor.
Political Bias Rating: Center-Left
This article from *Mississippi Today* primarily focuses on the struggles of low-income residents at Chapel Ridge Apartments, emphasizing the human impact of property mismanagement, regulatory gaps, and systemic neglect. The piece maintains a factual tone, but it centers the voices of vulnerable tenants and local officials seeking accountability—hallmarks of a center-left perspective. While it does not overtly advocate for policy change, the narrative framing highlights social injustice and institutional failures, subtly aligning with progressive concerns about housing equity and corporate responsibility.
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